Program Youth Coordinator

Paycom - ATS; Oakland (CA); On-site; USD 58,000 - 61,000; Full time

Job summary

Our House is seeking a Program Youth Coordinator to oversee EOCP/HYC’s transitional housing program for young adults (18-25). You will supervise 4–5 Youth Advisors, conduct weekly case management, and coordinate life skills groups and housing/employment supports to help residents achieve independence.

The role emphasizes leadership, data reporting, and collaboration with community partners to ensure resident well-being and successful program outcomes.

Qualifications

• Three years' experience assisting homeless or low income young adults.
• Six years of case management experience required.
• Three years of supervisory experience required.
• Excellent written and verbal communication skills in English.

Responsibilities

• Monitor progress of transitional housing youth through weekly case management meetings.
• Coordinate weekly life skills groups and housing/employment applications.
• Oversee staff of 4–5 Youth Advisors and provide supervision and training.
• Ensure accurate HMIS updates after client interactions and monthly data reporting.

Skills

Case management

Staff supervision

Program leadership

Communication

Education

Bachelor's degree or equivalent

Tools

HMIS

Microsoft Office

Job description

Job Details: Job Location: Our House - Oakland, CA 94621, Salary Range: $58,000.00 - $61,000.00 Salary/year, Job Category: Management, East Oakland Community Project JOB DESCRIPTION

Title: Program Youth Coordinator

Department: Homeless Youth Collaborative

Reports to: Program Director

FLSA Status: Exempt

Directly Leads: 4-5

Budgetary Line Responsibility: None

Salary Range: $58,000 to $61,000

SUMMARY

Our House Program Youth Coordinator is responsible for the overall operations of EOCP/HYC's transitional housing program for young adults (18-25). This position provides case management, counseling, life skills training, referrals to educational and employment and medical resources. This position closely supervises a staff of 4 to 5 Youth Advisors to ensure that residents receive the structure, attentiveness and training needed to become productive, independent adults.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Service Delivery

Monitor the progress and activities of transitional housing youth by conducting weekly case management meetings. This will assist the youth to establish:

Employment or other income eligibilities

• Budgeting skills
• School enrollment (if applicable)
• Connections to medical, mental health, substance abuse resources as applicable
• Affordable housing or permanent housing

Promote improved basic living skills amongst residents by:

• Coordinating weekly life skills groups.
• Assisting residents to complete housing and employment applications.
• Coordinating tutoring for residents who are in need of assistance with homework assignments.
• Coordinate community partner engagement and awareness.

Promote positive resident interactions and healthy living environment by:

• Initiating resolution intervention techniques to handle conflicts between residents as needed.
• Promote good health, in case of illness, and ensure that residents receive the proper medical attention.
• Promote and maintain a clean work environment and ensure that office area and equipment cleaned daily.
• Work with the youth to ensure they are partnered with other local
• organizations to ensure they have healthy community and social involvement.

Administration

• Maintain residents' files and update progress notes as needed.
• Maintain an accurate account of house activities by maintaining a current log book.
• Complete monthly program data report.
• Update HMIS after each client interaction. Facilitate client intakes and enrollments.
• Check in Bi-Weekly with Covenant House & Beyond Emancipation to create and maintain a potential client waitlist.
• Bi-Weekly check in with data and compliance team.
• Complete trainings as needed for professional development.
• Monitor and ensure all program outcomes are being met.

Management/Supervision

• Interview prospective applicants.
• Conduct orientation and training of newly hired employees
• Monitor Youth Advisors' work to ensure compliance with job duties
• Provide training recommendations
• Meet with Program Director weekly for Supervision to discuss program issues and/or concerns
• Facilitate weekly Supervision with all scheduled Youth Advisors.
• Facilitate house, staff meeting monthly.

Professional Conduct

• Promote a healthy environment for residents by modeling a positive, professional demeanor.
• Promote a healthy work environment for staff members by modeling a positive, professional attitude at all times.
• Must maintain professional boundaries at all times.
• Must wear business casual attire and adhere to the EOCP dress code at all times.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position supervises full time, part time, and On-Call Youth Advisors.

QUALIFICATIONS

• Three years' experience assisting homeless or low income young adults required.
• Six years of case management experience required.
• Three years of supervisory experience required.
• Sensitivity to the needs of young adults with multiple issues
• Must be neat, organized, professional, and punctual.
• Must have excellent verbal and written communication skills, with the ability to speak extremely clearly with everyone at all times.
• Must have the ability to work independently
• Must have strong leadership skills
• Must hold the ability to be direct and polite collectively

EDUCATION and/or EXPERIENCE

• B. A., or equivalent experience and education
• Six years case management experience and three years of supervisory experience required.
• Comfortable in a multi-cultural setting
• Must be experienced, knowledgeable and comfortable with working with the LGBTQIA+ community.
• Experience working in supportive housing for low income people.
• Skilled and trained in conflict resolution
• Strong self-awareness and sense of limitations.
• Appropriate professional and personal boundaries with high integrity
• Knowledgeable about the dynamics of homelessness, substance abuse, mental health, youth development, domestic violence, parenting and planning parenthood.

LANGUAGE SKILLS

• English, Excellent written and verbal
• Second language, Spanish or American Sign Language is a plus

MATHEMATICAL SKILLS

• College level

REASONING ABILITY

• Must have the ability to utilize good judgment and make sound decisions when interacting with youth and staff members.
• Must have the ability to prioritize tasks to ensure that the youths' needs are met and tasks are completed.

COMPUTER SKILLS

• Advanced knowledge of Microsoft Office.
• Ability to access and navigate the internet.
• Ability to know and teach clients administrative and computer skills.

CERTIFICATES, LICENSES, REGISTRATIONS

• Access to a personal vehicle required. California driver's license required. Proof of full coverage Insurance required.
• CPR & First Aid: Infant Child & Adult

PHYSICAL REQUIREMENTS

• Must be able to negotiate a flight of stairs daily to access the transitional house.
• Annual tuberculosis screening required.

WORK ENVIRONMENT

This position requires the ability to work in an environment with youth with multiple issues.