Program Technician III

State of Vermont; Waterbury, Northern (VT, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical premium covered

Dental plan included

12 paid holidays

FMLI

Pension plan

Deferred compensation 457(b)

Tuition reimbursement

FSAs

Life insurance

Wellness program

Student loan forgiveness

Job summary

The State of Vermont's Adoption Unit is seeking a Program Technician III to manage case prep for adoption finalization across districts. You will handle inquiries, maintain records, and coordinate with courts, AAGs, and other partners to ensure timely permanence for children.

The role emphasizes strong organizational skills and the ability to interpret laws and court findings, with occasional travel and evening/weekend duties as needed.

Qualifications

• Two years of college coursework or higher and 3+ years in program administration.
• OR high school diploma and 4+ years in program administration.
• Two+ years of experience as a Program Technician II with the State of Vermont.

Responsibilities

• Prepare cases for adoption finalization for all districts.
• Respond to adoption inquiries and maintain file dissemination.
• Coordinate with courts, AAGs, VCIC, child benefits unit, and district staff.

Skills

Strong organizational skills

Interpret laws to determine casestatus

Communication with partners

Education

Two years college coursework or Associate's degree or higher

High School diploma + 4+ years in program administration

Two+ years as Program Technician II (Vermont)

Job description

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DCF Family Services is recruiting a Program Technician III to join our Adoption Unit! The Adoption Unit is a small team focused on cases from the time adoption is identified as the case plan goal through adoption finalization and continues support until the child reaches adulthood. This position prepares cases for adoption finalization for all adoptions in half of the state's districts. It responds to adoption inquiries from the public, oversees file maintenance and the tracking and control of all cases with a goal of adoption or guardianship, including custody, conditional custody, and Interstate Compact cases. This role provides pre-adoptive parents with adoption packets; receives documents from them, offers ongoing support and guidance, and answers their questions throughout the adoption process. This position requests required documentation from other states, when needed, updates department databases, and creates permanent adoption files for their assigned districts. Success in this position requires very strong organizational skills to facilitate receiving, tracking and disseminating a large volume of information. This role requires the ability to accurately interpret laws to determine case status, understand court findings and conclusions, identify errors in legal documents and ensure they are corrected before a case moves forward. It will be crucial for the Program Technician III to maintain strong working relationships with multiple partners such as: court clerks, AAGs, VCIC, the child benefits unit, district office staff, and Lund/Project Family staff, and communicate with them frequently to ensure timely permanence for children.

Who May Apply

This position, Program Technician III (Job Requisition #55586), is open to all State employees and external applicants.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR Associate's degree or higher AND three (3) years or more of experience above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND four (4) years or more of experience above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

Two (2) years or more of experience as a Program Technician II with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.