Program Technician - ESS

Jeffco Public Schools; Colorado; On-site; USD 33,000 - 40,000; Full time

Job summary

Jeffco Public Schools in Jefferson County, Colorado, invites applications for a Program Tech - ESS. This is a 1.0 FTE, 8-hour-per-day, 246-day position starting 09/28/2026, with a nonexempt FLSA status.

The role focuses on initial parent contact for special education programs, data entry, preparing program materials, and supporting district staff with data and communications. Proficiency in Microsoft Office is expected; prior experience in a school setting is preferred.

Qualifications

• One year experience preferred in District or equivalent experience.
• High school diploma/GED required, plus technical courses in secretarial and computers areas.

Responsibilities

• Provide customer service support as the initial point of contact for parents into the District and special education program.
• Manage high volume of telephone and email communications.

Skills

Customer service

Data entry

Telephone & email management

Office administration

Education

High school diploma/GED

Tools

Microsoft Office

Excel

Access

Outlook

Job description

Jeffco Public Schools (Jeffco) is located in Jefferson County, Colorado. It is the second largest school district in Colorado serving 69,000 students across 155 schools. With 14,000 employees, the district is the largest employer in Jefferson County and has provided educational excellence for more than 70 years.

Jeffco embraces the spirit of the West and the natural beauty of the Rocky Mountain region with the county spanning more than 770 square miles running the length of the western edge of the Denver metropolitan area. The district is diverse in both population and geography, from urban to rural, including the mountain communities in the foothills west of Denver.

Overall, Jeffco has 31% of students that qualify for free and reduced lunch, an indicator of poverty, and 34% minority (25% Hispanic) student population. The district is implementing a new strategic plan, Jeffco Thrives 2025 that is focused on providing a world-class education that prepares all Jeffco students for bright and successful futures as local and global citizens.

Jeffco Public Schools is a Single-State Employer. All candidates hired by Jeffco Public Schools must reside within the state of Colorado.

ABOUT THE SCHOOL/DEPARTMENT

Child Find assists families in determining if their pre-school aged child is eligible for special education services in the areas of learning, speech, language, motor skills, and social/emotional needs.

HOURS AND DAYS WORKED

Desired Start Date: 09/28/2026

Program Tech - ESS
Monthly Position
FLSA: Nonexempt
FTE: 1.00000 , Hours/Day: 8.000 , Days/Year: 246
Salary Plan, Grade, Step: CSE - Class Emp-246 / 1.FTE , R17, 1
Pay Range: $23.84 - $29.29 Effective as of: 08-16-2025

Compensation schedules for Jeffco Schools can be found here. Starting salary for non-licensed roles is based on the candidate's relevant work experience and education. Additional considerations may be given for job-specific certifications and skills. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application. Starting Salary for licensed educators is based on the step and lane schedule found here.

PRE-EMPLOYMENT REQUIREMENT

The successful new hire or rehired candidate will be responsible to complete and incur the fingerprinting and processing fee of $57.50 through an appropriate fingerprinting vendor and the Colorado Bureau of Investigation, within 48 hours of offer acceptance.

RESPONSIBILITIES

SUMMARY: Responsibilities of this position include being the initial contact to parents into special education programs or testing offered by the District. Accurately enter intake data elements into systems. Act as a resource for District teachers and staff by answering questions pertaining to special education programs. Ensure that all job duties are completed while maintaining a high customer service standard so that parents, administrators, and employees have their needs met in an efficient, friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide customer service support as the initial point of contact for parents into the District and special education program. Manage high volume of telephone and email communications.

Complete student data entry into District systems on intake and enrollments for programs. Coordinate program testing schedules and materials associated with testing. Manage filing systems, including student confidential files. Gather, create, and organize materials as necessary. Format and create templates for organizing program materials.

Support District and school-based staff with program related issues and questions.

Provide effective public relations and oral/written communications when interacting with the public, District employees, and agencies.

Provide support with data systems, such as extracting data and researching problems for State reporting.

Provide technician support to other Special Education departments and serve as back up as directed.

Provide clerical support to administrator and program staff.

Process mail pickup/deliveries; operate and troubleshoot copier machines, faxes, and printers.

Maintain e-mail and voice mail distribution lists for specific work group.

Perform other duties as assigned.

EXPERIENCE: One year experience preferred in District or equivalent experience preferred. Familiar with office duties and responsibilities, special education organization and structure.

EDUCATION AND TRAINING: High school diploma/GED required, plus technical courses in secretarial and computers areas.

CERTIFICATES, LICENSES, OR REGISTRATIONS: None

KNOWLEDGE, SKILLS AND ABILITIES: Requires excellent oral and written communication as well as organizational, and office management skills. Ability to problem solve, use good judgment and diplomacy and to work effectively under pressure with a high level of confidentiality and flexibility. In-depth knowledge of District policies and procedures and organizational structure. Experience in Microsoft Office, Excel, Access, and Outlook Client. Familiar with web applications. Ability to handle multiple tasks and deadlines. Ability to maintain confidentiality in all aspects of the job and to take necessary training to maintain skill level. Must demonstrate and value maintaining relationships in all areas of work. May be required to take the District's Skills Assessment Test as part of the application process.

The physical requirements, mental requirements and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

MENTAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to communicate, coordinate, compute, use interpersonal skills, and compile. The employee is frequently required to compare, analyze, copy, synthesize, evaluate, and negotiate. The employee is occasionally required to instruct.

WORK ENVIRONMENT: The noise level in the work environment is usually moderate. High exposure to self to repetitive motion injuries due to key boarding.

The Jefferson County School District does not discriminate on the basis of disability, race, color, creed, religion, national origin, age, sexual orientation, marital status, political affiliation, pregnancy, or gender.