Program Team Lead

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

Pittsburgh Mercy seeks a dedicated Program Team Lead to support operations and foster a high-quality, person-centered environment. The ideal candidate will develop care plans, provide emotional and behavioral support, and collaborate with families and interdisciplinary teams. Starting benefits include medical, dental, and PTO.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b)

PTO

Paid Holidays

Qualifications

• Master's degree with at least 1 year experience or Bachelor's with 2 years.
• Direct experience with individuals with intellectual disabilities or autism required.
• Must possess current Act 33/34/73 Clearances.

Responsibilities

• Develop care plans and provide emotional support.
• Train staff in medication administration and policy compliance.
• Conduct regular evaluations to promote safety and quality.

Skills

Leadership

Communication

Advocacy

Education

Master’s degree

Bachelor’s degree

Associate degree/60 credits

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Program Team Lead

Position Purpose

The Team Lead supports daily operations and ensures the needs of individuals served are met by upholding policies, driving performance, and fostering a high-quality, person-centered environment. This role requires strong leadership, communication, and a commitment to excellence.

Key Responsibilities

• Develop care plans and provide emotional and behavioral support
• Advocate for residents and collaborate with families and interdisciplinary teams
• Train staff in medication administration and performance expectations
• Conduct investigations and ensure policy compliance
• Promote safety and program quality through regular evaluations

Minimum Qualifications

• Master’s degree with 1+ year, OR
• Bachelor’s degree with 2+ years, OR
• Associate degree/60 credits with 4+ years of direct experience with individuals with intellectual disabilities or autism
• Valid driver’s license and ability to drive agency vehicles
• Reliable transportation for local travel
• Current Act 33/34/73 Clearances
• Pre-employment drug screen, physical, and TB test
• Completion of Department of Public Welfare Medication Administration Training within 90 days of hire

Position Highlights & Benefits

• Benefits start Day 1!
• Medical, Dental, Vision, Life Insurance, 403(b), PTO, Paid Holidays, and more

Schedule

• Non-exempt (hourly)
• Monday–Friday: 8:00 AM–3:30 PM or 8:30 AM–4:00 PM

About Pittsburgh Mercy

We are a community-based health and human services organization providing person-centered care to vulnerable populations. We partner with individuals and families in safe, familiar settings to support their well-being.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.