Program Support Tech: Offender Management Services #00030

Virginia Department of Corrections; Richmond (VA); On-site; USD 39,000 - 55,000; Full time

Job summary

Virginia Department of Corrections is seeking a Program Support Tech: Offender Management Services to support central records operations at DOC Headquarters. The role focuses on accurate retention, conversion, and handling of inmate records, and acting as liaison for records staff on appropriate dispositions.

The position emphasizes auditing and responding to inmate records requests while following state and department guidelines, with a strong focus on privacy and accuracy.

Qualifications

• High school diploma or equivalent required.
• Experience with Microsoft Office Applications.
• Ability to organize, prioritize and work independently.
• Ability to handle sensitive information and maintain accurate records.

Responsibilities

• Maintain accurate inmate records and ensure proper retention and conversion of records.
• Serve as liaison to Institutional Records Staff for guidance on records management.
• Audit records maintained by Central Criminal Records for accuracy.
• Review, research, and respond to inmate records requests following applicable laws and guidelines.

Skills

Organize

Prioritize

Independent work

Analytical skills

Problem solving

Attention to detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Title: Program Support Tech: Offender Management Services #00030

State Role Title:Admin and Office Spec III

Hiring Range: $38,807.00 - $54,617.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location:DOC Headquarters

Agency Website:https://www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Central Criminal Records ensure statutes, policies, and procedures governing the creation, retention, organization, reproduction, and archiving of inmate records are accurately applied and that records and information dealing with inmates confined within the department and the jails are accurately kept and maintained. This position ensures proper retention and conversion of inmate records (Criminal and Court & Legal). It serves as a liaison to Institutional Records Staff in providing guidance on records management and the appropriate disposition of inmate records. They maintain accurate audits of records maintained by Central Criminal Records. This position also supports Central Criminal Records in the reviewing, researching, and responding to requests for inmate records information by following all applicable State, Federal, Local and Departmental guidelines.

Minimum Qualifications

High School Diploma or Equivalent. Experience with Microsoft Office Applications. Prior office experience. Demonstrated ability to organize, prioritize, work independently, analyze and resolve problems with minimal supervision. Ability to hand sensitive information and maintain accurate records.

Additional Considerations

Experience working with inmate records, Virginia CORIS, microfilm, and digital records resources. Prior experience working in a records office. Prior experience working in a records office.

Special Instructions

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: 804 - 910 - 7937

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.