Program Support Supervisor 1, Signage

University of Washington Medical Center; Seattle (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Benefits

Job summary

University of Washington Medical Center is seeking a Program Support Supervisor 1 to coordinate and execute campus signage for Transportation Services. The role interfaces with event organizers, building coordinators and multiple departments to ensure signage meets event needs and campus standards.

The position involves extensive interaction with students, staff and the public, handling scheduling, inventory, and reporting, while supporting staff and contributing to operational efficiency across

Qualifications

• High school diploma or equivalent and two years of experience in event planning or signage deployment.
• Equivalent education and/or experience may substitute for minimum qualifications where applicable.

Responsibilities

• Signage Operations: act as primary point of contact for signage needs and coordinate deployments across events, parking and facilities.
• Administrative Tasks: manage inventory, map and catalogue signage, and prepare reports and records.
• Hiring and Training: coordinate interviews, hire and train Student Signage Assistants, and schedule shifts.
• Support: assist with complex word processing, data handling, and production of flyers, maps and schedules.

Skills

Supervisory experience

MS Office Suite

Customer service

GIS programming

Education

High school diploma or equivalent

Tools

Visio

Adobe Photoshop

Adobe Acrobat

Job description

Job Description

Transportation Services has an outstanding opportunity for a Program Support Supervisor 1 to join their team.

About this Opportunity

Under general direction of the Manager of Events, this position will coordinate, plan, and execute temporary, event, and permanent signage. Additionally, this position will represent the office when interfacing with clients and stakeholders, including event organizers, building coordinators, and other departments within Facilities Servies.

The position will have extensive involvement with students, staff, the public and/or agencies in carrying out program activities; coordinating and scheduling program activities; and monitoring program activities to determine consistency with goals.

Tasks may include interpretation of policies, procedures and regulations, budget coordination/administration, independent functioning, and public contact. Under general direction, perform work requiring knowledge and experience specific to Events. This position is expected to be flexible and perform routine and unanticipated duties.

Key Responsibilities

Signage Operations (60%)

• Act as the primary point of contact for all signage related needs for Transportation Services.
• Coordinate with other members of the Events team to ensure signage needs are met for Events, Arranged Parking, and Construction Parking, including creating signage placement maps and task scheduling
• Discuss event signage needs with external stakeholders and event coordinators to ensure signage needs are satisfied for upcoming events
• Create, deploy, and maintain temporary signage throughout campus. Track temporary signage deployment time to determine if any permanent signs need to be created
• Deploy event-related signage for campus events and support any emergent signage-related requests on event days.
• Coordinate with Transportation Services stakeholders to develop and execute permanent signage installation throughout campus. Create signage maps and sign designs, submit work orders to Transportation Maintenance for sign installation, and standardize signage throughout campus parking facilities
• Ensure signs in parking facilities are maintained properly and coordinate with Transportation Maintenance when maintenance work is needed
• Work with the Events Program Support Supervisor to anticipate, plan, and create temporary signage needs to support campus events.
• Coordinate with the Facilities Sign shop to submit orders for sign fabrication
• Perform other duties as assigned.

Administrative Tasks (30%)

• Order, receive, and maintain inventory for temporary signage equipment and materials
• Map and catalogue permanent signage in campus parking facilities
• Perform hiring duties including posting, interviewing, and conducting orientations for new Student Signage Assistants. Assist with event staffing recruitment activities as needed.
• Schedule shifts for and supervise Student Signage Assistants.
• Perform complex scheduling including independently prioritizing needs of program clients.
• Support Events Supervisory staff, as needed.
• May perform complex word processing tasks such as merging and sorting, integrating text with graphics, spreadsheets and data base files, uploading and downloading and creating footnotes and outlines.
• Use scheduling, spreadsheet, word processing, calendar and graphics software, to develop and maintain records including flyers, maps and schedules.
• Compose written communications, correspondence, printed and electronic materials, and establish and maintain records relating to program operations; establish and maintain records and files, record statistical information; prepare narrative and/or statistical reports regarding program operations.

Hiring and Training (10%)

• Coordinate and schedule meetings/appointments for the Events Office.
• Update Student Signage Assistant training program and maintain training standards
• Develop and maintain a catalogue of approved and standardized sign designs, and ensure all permanent signage in campus parking facilities comply with approved designs

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• High school graduation or equivalent AND two years of experience in event planning or signage deployment OR Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Preferred Qualifications

• Supervisory experience
• Basic knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Publisher, and Visio as well as Adobe Photoshop and Acrobat, and GIS programming.
• Experience working in a fast-paced office environment.
• Ability to be creative within program guidelines.
• Customer service experience
• Proven skillful implementation of procedures, regulations and policies.

Working Conditions

• Must be able to stand and/or walk for long periods of time.
• Must be able to lift / move 50 pounds.
• Must be able to work in all weather conditions.
• Must be able to work in a non-smoking environment.
• Regular and predictable attendance is required.
• Possession of a valid Washington State driver’s license.

Compensation, Benefits and Position Details

Pay Range Minimum:

$51,936.00 annual

Pay Range Maximum:

$69,744.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Supervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.