Program Support Specialist, Child Care Aid

ccrcca; Palmdale (CA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

CCRC is seeking a Program Assistant to provide administrative support within the CCFA Division, ensuring compliant processes and effective communication in a hybrid work setting in California.

Under supervision, you will handle clerical tasks, support case management, and deliver professional customer service to families and providers while meeting grant requirements and background checks.

Qualifications

• High School diploma or equivalent; 2 years related work experience.
• Associate's Degree in Psychology, Sociology, Child Development, Social Work, Family Studies, or related field (as approved).
• Equivalent combination of education and experience acceptable.

Responsibilities

• Clerical and General Assistance: support filing, typing, mailings, enrollment and provider packets, and maintain family eligibility records.
• Customer Service: provide professional internal and external support, answer calls, assist or transfer callers, and give daily CCFA division support.

Skills

Data entry

Windows proficiency

Education

High School diploma or equivalent (2 years related work experience)

Associate's Degree in Psychology / Sociology / Child Development / Social Work / Family Studies

Equivalent combination of education and experience

Job description

CCRC is seeking a Program Assistant to provide administrative support within the CCFA Division, ensuring compliant processes and effective communication in a hybrid work setting in California.

Under supervision, you will handle clerical tasks, support case management, and deliver professional customer service to families and providers while meeting grant requirements and background checks.