Program Support Specialist, Assembly Solutions Group

Rexel; Santa Clara (CA); On-site; USD 54,815 - 68,519; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Job summary

Rexel USA is seeking a Program Support Specialist for the Assembly Solutions Group in Santa Clara, CA. You will manage medium to high profile projects, coordinating with sales, engineering, and vendors to keep schedules, scope, and documentation aligned.

The role requires 3+ years in project management or related fields, ISO-quality process experience, and a PMP certification in progress or obtained. Strong communication and problem-solving skills are essential for success in this team

Qualifications

• 3+ years of quotation, project management, or customer service experience.
• Quality control/process ownership experience (ISO preferred).
• Willingness to obtain/has PMP certification in progress.
• High School or GED required; Bachelor’s degree preferred.

Responsibilities

• Manage medium to high profile/complex projects including schedule and scope management.
• Organize project documentation such as OMS, drawings, test reports, submittal packages, and Certificates of Compliance.
• Identify ways to deliver projects on time and within budget; pursue process improvements.
• Coordinate with sales, engineering, supply chain, manufacturing and QA for documentation and records.
• Collaborate with vendors, customers, and sales teams on pricing, orders, claims, and returns.

Skills

Project coordination

Communication skills

Analytical skills

Process ownership

Customer/vendor liaison

Documentation management

MS Office proficiency

Education

High School or GED

Bachelor’s Degree - Preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Program Support Specialist, Assembly Solutions Group

• Full-time
• Employment Type: Full-time
• Experience Level (for career site): Experienced Professional
• Contract Type: US – Full Time
• Job Family: Sales
• Compensation: USD 54815.90 - USD 68519.88 - yearly

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Program Support Specialist (Assembly Solutions Group) to join our Rexel USA team in Santa Clara, CA!

Summary: The Program Support Specialist is responsible for the management of project business for the Assembly Solutions Group. The Program Support Specialist interfaces with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project.

What You'll Do:

• Manage all aspects of medium to high profile/complex projects including delivery schedule, scope and/or scope creep
• Be responsible for organizing all project documentation such as OMS, Drawings, Test Reports, submittal packages, and Certificates of Compliance
• Proactively seek alternative methods to deliver the project on time and within budget
• Collaborate in creating process designs/approaches for new processes/fulfilment methods
• Support Sales, Engineering, Supply Chain, Manufacturing and Quality management, particularly with regard to documentation and records
• Identify areas for improvement, suggest solutions, submit ideas, and execute on implementation
• Coordinate with vendors, customers, and sales teams on pricing, order placement, claims and returned goods to ensure we are meeting customer expectations
• Other duties as assigned

Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• 3+ years of quotation, project management, or customer service experience
• Track record of independent process ownership Process experience in a Quality Control setting (ISO preferred)
• Be willing to obtain, in process of obtaining, or currently have an active Project Management Professional (PMP) certification
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Ability to prioritize and manage multiple tasks and deadlines
• Excellent communication and presentation skills
• Strong analytical skillset for troubleshooting technical processes
• Be obsessed with continuous improvement
• Familiar with reading plans and specifications, schematics and single line drawings
• Ability to effectively communicate with customers and peers
• Knowledge of Microsoft Outlook, Word, Excel, and Power Point

Physical Demands:

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently – 21% to 50%

Weight and Force Demands:

• Up to 10 pounds - Frequently – 21% to 50%
• Up to 25 pounds - Occasionally – up to 20%
• Up to 50 pounds - Occasionally – up to 20%
• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50%
• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

For the state of California only, the pay is $54,815.90 to $68,519.88, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Branch Pool Plan

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.