Program Support Specialist 1 - Dallas, TX

M.C. Dean, Inc.; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401k Retirement Plan

Tuition reimbursement

Job summary

M.C. Dean, Inc. seeks a Program Support Specialist 1 to join its Security and Electronic Systems (SES) unit in the United States. You will support program management, documentation, and procurement for federal, local, and commercial customers, ensuring timely reporting and compliance.

The role requires strong communication and multitasking skills with MS Office/SharePoint proficiency; federal/DoD contract experience is a plus, and some travel may be required.

Qualifications

• High School Diploma with 6+ years of experience.
• 4+ years with an Associates degree.
• 0+ years of experience with a Bachelors degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Strong multitasking skills.
• Strong computer skills in word processing and portals.
• Federal / DoD contract experience is beneficial.

Responsibilities

• Collaborate with Program Management on business and contractual matters, including deliverables and reporting.
• Maintain contractual, proposal, and project documentation including contract repositories.
• Prepare and track documentation for employee permits, security, certification, access, and travel requests.
• Ensure contract compliance and perform related duties as assigned.
• Serve as focal point for issue resolution including commercial and federal compliance and payment issues.
• Complete and track project deliverables for technical installation (inventory reports, QA forms, status reports).
• Create and modify material lists, shipping documentation, and track materials through the project lifecycle.
• Coordinate purchases, shipments, and deliveries; develop a system to track and expedite deliveries.
• Collaborate with management and engineering to ensure timely procurement and shipment of equipment.
• Research part numbers, manufacturers, and product specifications.
• Develop and maintain vendor relationships.

Skills

Multitasking

Communication

MS Office

SharePoint

Customer portals

Education

High School Diploma with 6+ years

Associates degree (4+ years)

Bachelors degree (0+ years)

Tools

MS Office Suite

SharePoint

Job description

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Overview

About M.C. Dean M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Program Support Specialist 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation; preparation and monitoring and project reporting.
• Maintain contractual, proposal, and project documentation including contract repositories.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Maintain contractual, proposal, and project documentation including contract repositories.
• Ensure compliance with contract requirements and performs all other position related duties as assigned.
• Perform responsibilities as focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
• Complete and track project deliverables required for technical installation, such as inventory reports, quality assurance test forms, daily status reports, disposition reports, etc.
• Create and modify material lists, prepare shipping documentation, and track material throughout the project lifecycle.
• Consolidate purchases, shipments, and deliveries, develop a transparent system of tracking and expediting deliveries.
• Work and collaborate with management and engineering personnel to ensure timely and accurate procurement and shipment of equipment and materials.
• Research part numbers, manufacturers, product specifications.
• Develop and maintain relationships with vendors.

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain public trust level clearance required.

• High School Diploma with 6+ years of experience or
• 4+ with an Associates degree or
• 0+ years of experience with a Bachelors degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.
• Federal / DoD contract experience is beneficial.
• This position may require travel.

What We Offer

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

We Offer An Excellent Benefits Package Including

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.