Program Support Specialist 1

M.C. Dean, Inc.; Harrisonburg (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A technology solutions company is looking for a Program Support Specialist 1 in Harrisonburg, Virginia. The role involves providing project support, maintaining documentation, and ensuring compliance with contract requirements. Ideal candidates should have a High School Diploma with experience or a Bachelor’s degree. Proficiency in MS Office and strong multitasking abilities are essential. The position may also require travel.

Qualifications

• Experience in federal or DoD contracts is beneficial.
• Strong computer skills in word processing and spreadsheets.
• Ability to effectively interact with a variety of individuals.

Responsibilities

• Provide day-to-day project support for various team members.
• Maintain contractual and project documentation.
• Ensure compliance with contract requirements.

Skills

Attention to detail

Independent problem-solving

Excellent communication skills

Strong multitasking skills

Proficiency in MS Office Suite

Education

High School Diploma with 6+ years experience

Associates degree with 4+ years experience

Bachelor's degree

Tools

MS SharePoint

Job description

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Program Support Specialist 1

This role is responsible for providing day‑to‑day project support for project managers, engineers, and other staff members. This person will learn firsthand about project phases, tasks, activities, schedules, and operations.

Responsibilities

• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation; preparation and monitoring and project reporting.
• Maintain contractual, proposal, and project documentation including contract repositories.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Ensure compliance with contract requirements and performs all other position‑related duties as assigned.
• Perform responsibilities as focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
• Complete and track project deliverables required for technical installation, such as inventory reports, quality assurance test forms, daily status reports, disposition reports, etc.
• Create and modify material lists, prepare shipping documentation, and track material throughout the project lifecycle.
• Consolidate purchases, shipments, and deliveries, develop a transparent system of tracking and expediting deliveries.
• Work and collaborate with management and engineering personnel to ensure timely and accurate procurement and shipment of equipment and materials.
• Research part numbers, manufacturers, product specifications.
• Develop and maintain relationships with vendors.

Qualifications

• High School Diploma with 6+ years of experience OR 4+ with an Associates degree OR 0+ years of experience with a Bachelors degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.
• Federal / DoD contract experience is beneficial.
• This position may require travel.

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.