Program Support Specialist

Booz Allen Hamilton; Chantilly (VA); On-site; USD 36,000 - 74,000; Full time

Job summary

Booz Allen Hamilton in Chantilly, VA is seeking a Program Support Specialist to coordinate facilities and administrative services, including clerical tasks, printing, mail distribution, and telecom support. You’ll perform routine duties under supervision, contributing to efficient operations in a fast-paced team environment.

The role requires 1+ years in customer service/shipping, familiarity with incident management and procurement systems, and MS Office 365; HS diploma or GED is required.

Qualifications

• 1+ years of experience in customer service and shipping services.
• Experience with incident management and procurement systems.
• Experience with Microsoft Office 365, including Excel, Word, and Outlook.
• Ability to multitask in a fast-paced team environment.
• HS diploma or GED.

Responsibilities

• Coordinate facilities and administrative services.
• Support clerical and administrative tasks, printing, mail distribution, and telecommunications.
• Work under direct supervision.

Skills

Customer service

Shipping services

Incident management

Procurement systems

MS Office 365

Multitasking

Education

HS diploma or GED

Tools

ServiceNow

Job description

Program Support Specialist

The Opportunity:

Coordinates facilities and administrative services, including clerical and support services, printing, mail distribution, messenger services and telecommunications. Possesses little to basic knowledge of program and project requirements, policies, and procedures. Performs routine and repetitive tasks. Receives direct supervision.

You Have:

• 1+ years of experience in customer service and shipping services
• Experience with incident management and procurement systems
• Experience with Microsoft Office 365, including Excel, Word, and Outlook
• Ability to multitask in a fast-paced team environment
• HS diploma or GED

Nice If You Have:

• Experience with ServiceNow
• Possession of excellent detail-oriented and organizational skills

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $36,000.00 to $74,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

About Booz Allen

Booz Allen is an advanced technology company. We build commercial-grade products and solutions for America’s most critical defense, civil, and national security priorities.

Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Data Privacy

For more information on how Booz Allen uses your information, please see our Careers Privacy Policy.