Program Support Manager

Koniag Government Services; Washington (District of Columbia); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401K with company matching

Paid holidays

Three weeks paid time off

Job summary

A prominent service solutions firm in Washington, DC seeks a Program Support Manager with a Secret clearance. The role involves overseeing contract performance, managing personnel, and ensuring compliance. Candidates must have significant management experience and a Bachelor's degree, with PMP certification preferred. Competitive compensation and comprehensive benefits are offered.

Qualifications

• 8+ years of progressive management experience in production or office environment.
• 4+ years managing large teams and seasonal/temporary workforce.
• PMP certification preferred.

Responsibilities

• Oversee all operations at the assigned location.
• Ensure performance meets all requirements.
• Conduct continuous improvement activities.

Skills

Excellent oral and written communication skills

Excellent organizational skills

Knowledge in personnel management

Ability to prioritize workload

Advanced MS Office skills

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Kadiak, LLC, a Koniag Government Services company, is seeking an experienced, motivated, career and customer-oriented Program Support Manager with a Secret clearance to support Kadiak and our government customer in Washington, DC. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The PSM shall liaise with client staff and have full authority to act on behalf of the Company within the scope of operations at the location, including personnel management and hire/fire authority.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards

• Responsible for Daily Reporting and with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads

• Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards

• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract

• Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services

• Conduct continuous improvement activities to realize improved service delivery capabilities and performance

• Promote innovation, efficiency, and effectiveness

• Resolve problems with minimal disruption to the activities being performed under the contract.

• Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff

• Participate in conference calls and digital video conferences with CLIENT and other U.S. Government agencies

• May be requested to provide formal and informal briefings to visitors or at off-site conferences

• Support USG in ongoing studies and evaluations

• Ensure satisfactory conformance with contract provisions and performance metrics

Requirements

• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use

• Knowledge and expertise in personnel management

• Excellent oral and written communication skills

• Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)

• Ability to prioritize workload for large teams and possess excellent organizational skills

• Ability to interpret and apply regulatory material

• Capable of performing duties of any Team Leader

• Must be bonded if performing cashier closeout functions

• Bachelor’s Degree

Work Experience, Knowledge, Skills & Abilities:

• PMP certification (preferred)

• Eight (8) years of progressive management experience in a production or office environment

• Four (4) years managing a team the size and scope of the Headquarter personnel assigned

• Four (4) years managing seasonal/temporary work force

• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.