Program Support Coordinator Mens Campus

The Healing Place; Louisville (KY); On-site; USD 39,500 - 45,000; Full time

Job summary

An innovative recovery facility in Louisville is seeking a Program Support Coordinator for its Men’s Campus. This position involves providing administrative and compliance support, managing DOC documentation, and maintaining program data. Applicants should have a High School Diploma and proficiency in Microsoft Office, alongside strong communication skills. The role requires professionalism, attention to detail, and the ability to handle confidential information. The salary range is between $39,500 and $45,000 annually.

Qualifications

• Must have strong written and verbal communication skills.
• Must maintain confidentiality and demonstrate professionalism.
• Experience with DOC processes or corrections-adjacent programs is preferred.

Responsibilities

• Serve as the primary point of contact for DOC correspondence and reporting.
• Provide administrative support to the Program Director, including scheduling.
• Maintain accurate program data and ensure compliance with standards.

Skills

Proficiency in Microsoft Office (Excel, Word, Outlook)

Strong written and verbal communication skills

High level of organization, accuracy, and follow-through

Education

High School Diploma or GED

Job description

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This range is provided by The Healing Place. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$39,500.00/hr - $45,000.00/hr

Position Summary

The Program Support Coordinator provides administrative, data, and compliance support to the Men’s Campus Program Director and program team. This role is responsible for managing DOC documentation, maintaining accurate program data, and supporting daily operational workflow to ensure compliance, audit readiness, and smooth program operations.

Key Responsibilities

DOC Compliance & Communication

• Serve as the primary point of contact for DOC correspondence, documentation, and reporting.
• Prepare and submit required DOC materials, including monthly billing, inspections, population reports, PREA documentation, referrals, and related records.
• Track DOC deadlines and ensure timely, accurate submissions.

Program & Administrative Support

• Provide administrative support to the Program Director, including scheduling, documentation, follow-ups, and internal coordination.
• Communicate client status updates to appropriate internal teams.
• Support coordination with supervisors, peer mentors, transitional care, and detox teams.

Data Management & Reporting

• Maintain accurate program data, rosters, census reports, and client records.
• Ensure electronic and paper files meet agency and compliance standards.
• Assist with discharge documentation and reporting needs.

Professionalism & Confidentiality

• Handle confidential information with discretion and professionalism.
• Demonstrate strong organization, attention to detail, and ability to manage multiple priorities.

Qualifications

• High School Diploma or GED
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• High level of organization, accuracy, and follow-through
• Ability to maintain confidentiality at all times

Preferred Qualifications

• Experience with DOC processes or corrections‑adjacent programs
• Administrative, data management, or reporting experience
• Familiarity with recovery or behavioral health environments

Additional Details

This role works in an office setting within a residential recovery facility and involves frequent computer use, documentation, and communication with internal and external partners. Occasional movement across campus may be required.

Salary Range

$39,500 – $45,000. The Healing Place determines compensation based on factors such as relevant experience, skills, internal equity, and organizational need.