Program Support Assistant — Multitask & Client Care (NYC)

Children's Rescue Fund; New York, Northern (NY, KY); Hybrid; USD 39,000 - 47,000; Full time

Job summary

Children's Rescue Fund in New York City seeks an Administrative Assistant to provide clerical support and front-desk duties at the Harlem location. You will manage calendars, scheduling, and file maintenance while handling confidential information with discretion.

The ideal candidate has a High School diploma or GED, 2+ years of clerical experience, strong MS Office skills, and the ability to type 50 wpm. Bilingualism is preferred; travel within NYC may be required.

Qualifications

• High School Graduate and/or G.E.D. is required.
• Minimum of two (2) years of secretarial/clerical experience is required.
• Bilingual language skills are strongly preferred.
• Must be capable of accurately typing 50 w.p.m.; Word Processing at 200 strokes per minute.
• Ability to handle confidential information with good judgment and discretion.
• Detail oriented, highly organized, and able to work independently.
• Ability to manage multiple priorities with strong follow-up skills.
• Excellent time management and presentation skills.
• Strong oral and written communication with interpersonal skills.
• Proficient in MS Office, Outlook, Excel (intermediate-advanced), PowerPoint, and Adobe

Responsibilities

• Perform clerical duties such as typing, filing, calendar maintenance, scheduling meetings/interviews, and telephone communications.
• Use the DHS CARES system to complete Facility Bed Management, admissions, discharges, and transfers.
• Assist with Facility Billing, Audits, Reconciliation using CARES.
• Prepare and complete reports as needed.
• Maintain current and up-to-date filing system for the program.
• Maintain records of daily school attendance with DOE involvement.
• Order supplies and track distribution.
• Coordinate with Administrative Support staff to ensure smooth operation.
• Handle confidential and sensitive tasks.
• Perform other duties as assigned.
• May travel within NYC locations when required.

Skills

Typing 50 wpm

MS Office

Customer service

Attention to detail

Organization

Interpersonal skills

Bilingual (preferred)

Phone etiquette

Calendar management

Education

High School Diploma or GED

Tools

CARES system

Job description

Children's Rescue Fund in New York City seeks an Administrative Assistant to provide clerical support and front-desk duties at the Harlem location. You will manage calendars, scheduling, and file maintenance while handling confidential information with discretion.

The ideal candidate has a High School diploma or GED, 2+ years of clerical experience, strong MS Office skills, and the ability to type 50 wpm. Bilingualism is preferred; travel within NYC may be required.