Program Supervisor, Short-Term Housing for PLWHA

CAMBA; New York (NY); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan

Paid time off

Paid holidays

Job summary

CAMBA is seeking a Program Supervisor for the Short Term Housing Program to oversee staff, ensure contract compliance, and manage daily operations at 27 Winthrop Street, Brooklyn, NY. The role reports to the Program Manager and requires guiding staff to meet performance targets.

Responsibilities include staff training, weekly client progress reviews, preparing reports for CAMBA and funders, crisis counseling when needed, and coordinating intake and data analysis to drive program improvements.

Qualifications

• Bachelor's degree (B.A.) and two years of applicable experience.
• Knowledge about, understanding of, and ability to work closely with persons Chronically Homeless, and or living with HIV/AIDS and related issues.
• Familiarity with housing in congregate/transitional settings.
• Excellent written & verbal communication.
• Computer literacy in Microsoft Office Suite.

Responsibilities

• Understand all aspects of contract requirements and communicate this understanding to staff.
• Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Coordinate and supervise all day-to-day activities of direct reporting staff.
• On a periodic basis, observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Provide crisis counseling to clients as needed.
• Prepare contract reports and statistical information for both CAMBA management and funder use.
• Complete program forms and reports for the agency’s finance, payroll and human resources departments as required.
• Assist in the analysis of program and demographic data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Confer with the Senior Vice President on programmatic and operational matters.
• Attend staff/funder/outside agency meetings as requested.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• As needed, conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments.
• Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.
• Plan as needed, coordinate and facilitate social/peer support events, including group facilitation for clients.
• Other duties as assigned.

Skills

Excellent written communication

Verbal communication

Microsoft Office Suite

Crisis counseling

Staff training

Education

Bachelor's degree (B.A.)

Job description

CAMBA is seeking a Program Supervisor for the Short Term Housing Program to oversee staff, ensure contract compliance, and manage daily operations at 27 Winthrop Street, Brooklyn, NY. The role reports to the Program Manager and requires guiding staff to meet performance targets.

Responsibilities include staff training, weekly client progress reviews, preparing reports for CAMBA and funders, crisis counseling when needed, and coordinating intake and data analysis to drive program improvements.