Program Supervisor (Peer Support) – ICM Adult, ICM Child/TAY & BHSA Programs (20776714)

City & Borough of Sitka Alaska; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus

Vacation and sick leave

Health insurance

Flexible schedule

Job summary

Tri-City Mental Health Authority seeks a Program Supervisor (Peer Support) to oversee non‑clinical behavioral health staff across ICM Adult, ICM Child/TAY, and BHSA programs in the Los Angeles area. You’ll supervise Peer Support Specialists, ensure service quality, and coordinate daily operations.

The role requires 3+ years of client work with 1+ year in leadership, plus a Peer Support Certification and a CA driver’s license.

Qualifications

• Three (3) years of progressively responsible experience delivering direct behavioral health services, with at least 1 year in a supervisory capacity.
• Experience in a Full-Service Partnership (FSP) program is preferred.
• Certification as a Peer Support Specialist is required at appointment and maintained throughout employment.
• California Driver’s License with satisfactory driving record.
• An associate degree is required; an advanced degree may be requested depending on assignment.
• A background in public administration, behavioral health, psychology, or related field is expected.

Responsibilities

• Plan, supervise, coordinate, review, and participate in work of Peer Support Specialists in assigned programs.
• Develop and adjust staffing schedules to ensure optimal service delivery.
• Coordinate staff training on operations, policy, and changes affecting service delivery.
• Prepare and submit budget requests; monitor resources and funding priorities.
• Provide direct services within scope of practice and support client care decisions.
• Collaborate with internal/external partners to identify community needs and coordinate services.
• Develop new programs and evaluate effectiveness; draft relevant policies and procedures.

Skills

Lead supervision

Peer support

Staff training

Crisis intervention

Education

Associate degree

Advanced degree preferred

Tools

Driver’s license

Job description

V2627-44

Category Behavioral Health

Region Los Angeles Area

Job Type Full-Time

Close Date 10/2/2026 at 4pm or until 100 applicants

Tri-City Mental HealthAuthority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.

Established in 1960, Tri-City Mental HealthAuthority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.

Tri-City Mental Health Authority is currently hiring to fill a vacancy for the position of Program Supervisor (Peer Support) – Intensive Case Management (ICM) Adult, ICM Child/Transitional Age Youth (TAY) & Behavioral Health Services Act (BHSA) Programs.

The Program Supervisor will oversee Peer Support Specialists assigned to Tri-City’s ICM Adult, ICM Child/TAY, and BHSA programs, providing supervision and support to staff who use their lived experience to foster hope, connection, and recovery through shared understanding, guidance, and encouragement while delivering non-clinical behavioral health and peer support services.

The Program Supervisor (Peer Support) plans, supervises, coordinates, reviews, and participates in the work of peer staff providing non-clinical behavioral health services within assigned programs; coordinates and directs the daily operations and activities of assigned units; ensures compliance with Authority and mandated policies and procedures.

This position collaborates with and provides consultation to management staff, other departments, outside agencies, and community committees related to the provision of behavioral health services.

EXAMPLES OF ESSENTIAL DUTIES:

Essential duties include, but are not limited to, the following:

• Plans, supervises, coordinates, reviews, and participates in the work of Peer Support Specialists providing non-clinical behavioral health services in an assigned program; plans, coordinates,and directs the daily operations and activities of assigned unit(s); develops, monitors, and adjusts unit staffing schedules to ensure optimal service delivery.
• Evaluates employee performance; counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
• Coordinates and/or conducts staff training in the work of assigned program operations and services, legislative changes impacting service delivery, policies and procedures, and recent trends in assigned program areas which would enhance services; implements training procedures and standards; provides technical consultation and guidance to staff members and performs the more complex program duties assigned to staff.
• Prepares and submits budget requests for assigned unit(s); estimates future needs of unit in terms of personnel, equipment, supplies, and space; consults with manager on priorities and availability of funding and other resources.
• Provides direct services to clients under appropriate scope of practice; participates in the work of staff as necessary; makes or reviews decisions on difficult client assessment and/or casework matters.
• Collaborates with internal departments, external agencies and community committees to identify the community’s service needs; arranges and coordinates services; conducts community outreach to increase awareness of program services and operations; develops and implements plans to meet community needs.
• Works in coordination with Authority leadership, clinical staff, and support staff in developing and managing new programs, services, and treatment groups as necessary to better serve clients; evaluates program effectiveness and recommends development and/or modification of program goals, policies, procedures, and work standards to enhance program effectiveness; drafts and submits a wide variety of policies, procedures and plans for the execution of program operations; implements upon approval.
• Reviews, audits, and ensures staff maintain and submit accurate, detailed, and thorough documentation, case records, and notes of all billable and non-billable activities and services related to client care; provides feedback to staff and revises/completes necessary documentation for billing purposes.
• Performs crisis intervention for clients and walk‑in non‑clients; evaluates individuals to identify level of stable behavior; provides support and assistance in problem resolution; coordinates or arranges for the provision of appropriate care services; and places holds as necessary within scope of authority.
• Prepares a variety of program reports, correspondence, and related documents.
• Develop and maintain the confidence and cooperation of clients to secure pertinent information and to effectively deliver services.
• Maintains client confidentiality in compliance with all Health Insurance Portability and Accountability (HIPAA) regulations.
• Ensures staff observe and comply with all Authority and mandated safety rules, regulations, and protocols.
• Equivalent to an associate degree from an accredited college with major coursework in public administration, behavioral health, psychology, sociology, or a related field.
• An advanced degree or training in a particular field may be required depending on the area of assignment, grant funding or licensure/registration requirements by law.

Experience:

• Three (3) years of increasingly responsible experience providing direct services to clients in a behavioral health or psychiatric setting, one (1) year of which must have been in a lead or supervisory capacity.
• Experience working in a Full‑Service Partnership (FSP) program is preferred.

Licenses and Certifications

• Possession of a current and valid Peer Support Specialist Certification is required at the time of appointment and must be maintained continuously throughout employment in this position.
• Possession of a valid California Driver’s License, a satisfactory driving record, and a properly registered and insured vehicle, to be maintained throughout employment.

Sign‑on Bonuses: $2500 for eligible positions.

Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.

CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.

Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.

Sick Leave: Full‑Time employees = 88 hours per year with no cap.

Holidays: 11paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Longevity Pay: $2500 at 5 years of service; $5000 at 10‑35 milestone years of service.

Flexible Work Schedule: 9/80, 4/10 and/or intermittent teleworking, where applicable and approved by supervisor.

Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri‑City Mental HealthAuthority (TCMHA).

Life Insurance: Paid at one times annual salary, paid by Tri‑City MHA with additional optional coverage available.

Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Public Service Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.

**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION: Tri-City Mental HealthAuthority will make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at [e-mail]

Tri-City Human Resources Department may contact candidates via email or phone. Please pay attention to both forms of communication as information regarding application status may be made by email or phone.

Tri-City does notcover the cost of relocation fees.