Program Supervisor, Part-Time

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health; New York (NY); On-site; USD 47,000 - 49,000; Part time

Benefits offered by this job

Medical, dental, vision

Employer-paid disability insurance

401(k)

Job summary

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health is seeking a program supervisor for Family & Youth Peer Support Services in New York. You will supervise Family Peer Advocates and Youth Peer Advocates, oversee referrals, monitor health records, and compile monthly reports.

Strong leadership, data reporting, and bilingual capabilities are valued. The role emphasizes collaboration, maintaining schedules, and building partnerships with external stakeholders, with a focus on

Qualifications

• Must have seven years as a Family Peer Advocate or three years as Qualified Mental Health Professional
• Proficient in Microsoft Office products (Word, Excel, PowerPoint)
• Bilingual and bicultural candidates encouraged to apply

Responsibilities

• Provide administrative supervision and training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA)
• Oversee the referral and case assignment process
• Review and monitor information in the electronic health record/data system
• Compile data and assist with monthly Levels of Service reports
• Represent Vibrant borough alliance at meetings
• Partner with the Data Analyst to report operational data
• Conduct annual evaluations for staff
• Maintain staff schedules for program coverage
• Build relationships with external partners and referral sources
• Assist peer advocates on home, office, and community visits
• Guide quality assurance efforts
• Perform additional duties as assigned

Skills

Supervisory leadership

Data reporting

Communication skills

Bilingual abilities

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Overview

Vibrant’s Family & Youth Peer Support Services are staffed by family advocates who have shared similar life experiences to other parents – including navigating the complexities of the child‑serving system. Program supervisors are committed to the well‑being of all, demonstrate respect in every aspect of their work, and thrive in a collaborative team environment. They possess the skills to support a team of advocates with building and maintaining strong relationships.

Duties & Responsibilities

• Provide administrative supervision and training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA)
• Oversee the referral and case assignment process
• Review and monitor all information being reported in the electronic health record/data system
• Compile data and assist with completion of monthly Levels of Service reports
• Represent Vibrant borough alliance at various meetings
• Partner with the Data Analyst to gather and report operational data
• Conduct evaluation/performance appraisals for all staff members on an annual basis
• Maintain consistent staff schedules to assure appropriate coverage for all program functions
• Build and maintain relationships with external partners and referral sources
• Assist and accompany peer advocates on home, office, and community visits, and provide coverage where necessary
• Assist in guiding quality assurance efforts
• Perform additional duties as assigned

Required Skills & Abilities

• Expertise navigating children’s mental health and other child‑serving systems
• Ability to direct and supervise a program and its staff
• Ability to gather data and submit reports
• Prior experience as a Family Peer Advocate (FPA) – parent or caregiver of a child with social, emotional, developmental, substance use, or behavioral challenges who has lived experience navigating multiple child‑serving systems
• Strong written and verbal communication skills
• Work flexible hours as required
• Bilingual and bicultural candidates encouraged to apply

Required Qualifications

• Experienced as a Family Peer Advocate (at least seven years) or Qualified Mental Health Professional with three years of experience
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
• High school diploma or equivalent
• Candidates possessing exceptional skill but not all of the qualifications are also encouraged to apply

Physical Requirements

Mostly sedentary work, using standard office equipment including a computer, keyboard, telephone, filing cabinets, and photocopiers. Some filing is required, requiring the ability to move files, open filing cabinets, bend or stand as necessary. Ability to work collaboratively with staff, program participants, service providers, and other stakeholders; remain calm and composed under stress; and respond to telephones and other auditory stimulation.

Compensation

Pay range: $34.18–$35.85 per hour for 20 hours per week (Monday–Friday, flexible to Saturdays). Base pay is determined by a comprehensive review of skills, experience, education, certifications, geographic location, and other factors. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full‑time employees eligible for comprehensive benefits including medical, dental, vision, supplemental income insurance, employer‑paid disability insurance, employer‑paid life insurance, pre‑tax FSA for medical and dependent care, and 401(k).

Equal Opportunity

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status, or any other category protected by applicable federal, state, or local laws.