Program Supervisor HERO Program

Mental Health Connecticut Inc; Connecticut; On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Medical & Dental

Voluntary Vision

Life & Long Term Disability insurance

Employee Assistance Program

403(b) Retirement Plan

Paid time off

Job summary

Mental Health Connecticut Inc. seeks a Housing Empowering Recovery Opportunities (HERO) Program Supervisor for the Waterbury/Torrington area. The role leads Housing Specialists, coordinating staff schedules and overseeing referrals, with emphasis on housing support and recovery services.

Requirements include a Bachelor’s in a related field (or AA with experience), Connecticut human service system familiarity, and CADC certification. Travel and driver’s license are required.

Qualifications

• Bachelor’s Degree in Social Science/related field preferred; or Associate Degree plus related experience required.
• Familiarity with Connecticut state human service systems and related treatment requirements and mandates.

Responsibilities

• Develop and maintain schedule of staff across the program(s).
• Support the Program Manager in monitoring and determining appropriate distribution of referrals and workloads to program staff.
• Assist with determining staffing requirements, screen potential new hire candidates, conduct interviews, and participate in the selection process.
• Facilitate, train, and ensure an effective orientation for new employees.
• Represent and implement MHC mission, vision, values, and philosophy maintaining positive and professional relationships with funders and other outside agencies.
• Lead and aid in the research of subsidized housing, voucher opportunities, and other grant opportunities available to aid population served in assigned program(s).
• Complete necessary operational reports, tracking and data collection, monthly summaries and audits as required.
• Provide resource linkage regarding further behavioral health support, and housing and employment needs.
• Document all interactions and referrals provided.
• Regularly supervise direct reporting staff, develop staff to maximize potential, monitor staff performance and provide input on staff performance reviews.
• Identify and provide emergency crisis services through immediate assessment and response in accordance with accepted crisis intervention methods and techniques.

Skills

Staff supervision

Program coordination

Interviewing

Education

Bachelor’s degree in Social Science or related field

Associate degree with related experience

Job description

Description

Mental Health Connecticut (MHC) is a statewide not for profit provider agency that partners with individuals, their families, and the surrounding communities to create environments that support long-term health and wellness.

MHC has an immediate full-time opening (Monday - Friday: 9:00 am - 5:00 pm, with flexibility as needed for program and staff support) for a Housing Empowering Recovery Opportunities (HERO) Program Supervisor within the Waterbury/Torrington area. The HERO Program is a DMHAS-led initiative funded by the Opioid Settlement Advisory Committee (OSAC), aimed at supporting individuals in recovery from opioid use disorder (OUD). The program provides housing subsidies and intensive case management to individuals experiencing homelessness or housing instability who are at risk of opioid overdose or transitioning out of recovery or treatment programs. The HERO Program Supervisor will provide leadership, supervision, guidance, assistance, support, and oversight to the Housing Specialists committed to providing housing support while supporting the participants’ recovery.

Salary:

$2,100/bi-weekly pay period. MHC offers a competitive benefit package which includes:

• Medical and Dental (Cost share split 90/10 for employee only and 80/20 for employee + dependents)
• Voluntary Vision
• Company paid Life and Long Term Disability insurance
• Employee Assistance Program (EAP)
• 403(b) Retirement Plan (company match is dollar for every dollar contributed, up to 6%)
• Generous paid time off policy including 11 agency observed holidays, sick time, vacation time, and wellness days

Requirements

The HERO Program Supervisor responsibilities include, but are not limited to:

• Develop and maintain schedule of staff across the program(s). May be required to provide direct services to individuals served by the program(s).
• Support the Program Manager in monitoring and determining appropriate distribution of referrals and workloads to program staff.
• Assist with determining staffing requirements, screen potential new hire candidates, conduct interviews, and participate in the selection process.
• Facilitate, train, and ensure an effective orientation for new employees.
• Represent and implement MHC mission, vision, values, and philosophy maintaining positive and professional relationships with funders and other outside agencies.
• Lead and aid in the research of subsidized housing, voucher opportunities, and other grant opportunities available to aid population served in assigned program(s).
• Complete necessary operational reports, tracking and data collection, monthly summaries and audits as required.
• Provide resource linkage regarding further behavioral health support, (mental health and/or co-occurring) as well as housing and employment needs.
• Document all interactions and referrals provided.
• Regularly supervise direct reporting staff, develop staff to maximize potential, monitor staff performance and provide input on staff performance reviews.
• Identify and provide emergency crisis services through immediate assessment and response in accordance with accepted crisis intervention methods and techniques.
• Adhere to organizational policies and procedures in addition to explaining and enforcing safety regulations and policies regarding the program.
• Willing and able to drive a personal vehicle locally and within the state. May be required to transport individuals in personal vehicle. Must be able to travel between programs, office, trainings, and department meetings.

Experience/Education:

• Bachelor’s Degree in Social Science/related field preferred, or Associate Degree plus related experience required.
• Familiarity with Connecticut state human service systems and related treatment requirements and mandates.

Certificates, Licenses, Registrations

• Substance Abuse Certification Required, i.e. CADC.
• Recovery Support Specialist (RSS) certification preferred.
• Valid driver's license, vehicle registration, and vehicle insurance.

Mental Health Connecticut is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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