Program Supervisor

The Salvation Army International; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

The Salvation Army seeks a Program Supervisor for the Social Services Department in San Antonio, Texas. This role supervises day-to-day operations, evaluates services, and oversees staff scheduling, reporting, and records to ensure compliance with policies and regulations.

Ideal candidates hold a Bachelor's degree in Social Work, Psychology, or related field with two years' progressive experience in social service programs, including one year in supervision.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field; two years progressively responsible experience in social service program administration, with one year supervisory experience.

Responsibilities

• Supervise and monitor day-to-day operations of the assigned program activities.
• Evaluate program operations and services to ensure quality and impact.
• Supervise all program staff including scheduling, reporting, and record keeping.
• Ensure work complies with policies, procedures and local, state, and federal regulations.
• Respond to program operation questions and provide guidance as needed.

Skills

Program supervision

Policy compliance

Staff scheduling

Reporting and record keeping

Leadership and supervision

Crisis management

Public speaking

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for Program Supervisor for Social Services Department in San Antonio, Texas.

Job Summary

Supervises and monitors the day-to-day operations of the assigned program activities; evaluates program operations and services; supervises all program staff including scheduling, reporting and appropriate record keeping; ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; responds to program operation questions.

Knowledge, Skills, and Abilities

• Knowledge of the principles and practices of social service program development and administration.
• Knowledge of the principles and practices of personnel and business management and supervision.
• Knowledge of the principles and practices of client assessment, case planning, management and referrals.
• Knowledge of social service resources and agencies in the community.
• Ability to motivate, lead, supervise, and evaluate subordinate personnel.
• Ability to perform public speaking.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to remain calm and make sound decisions during state of crisis.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.
• Ability to present a positive and professional image of The Salvation Army.

Education and Experience

• Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field is required. And two years progressively responsible experience administering and developing social service programs, with one year supervisory experience, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements/Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Additional Comments

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Application Submittal Period: 06/06/2025 – open until filled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled