Program Supervisor

Bergen Community College; Paramus (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health plan

Tuition reimbursement

Vacation and personal leave

Job summary

Bergen Community College is seeking a Program Supervisor to oversee the Division of Continuing Education and Workforce Development. You will lead program development, staffing, scheduling, marketing, instructional quality, and student relations to ensure high‑quality delivery aligned with divisional goals.

Responsibilities include budget oversight, developing industry‑recognized credentials, course evaluations, and coordination of Kids and Teens programming.

Qualifications

• Minimum of 2 years in program development and coordination of non-credit courses including workforce training and Kids and Teens programming.
• Supervisory experience and background in working with community organizations and outreach programs preferred.
• Business experience preferred but not required.

Responsibilities

• Manage all aspects of program development including budget, staff, instructional quality, and student relations.
• Identify, develop, and implement industry-recognized credential and certification programs.
• Develop and distribute marketing materials for programs.
• Prepare schedules for courses, workshops, and seminars.
• Assist with assessment of community needs and recommendations for educational and learning programs including Kids and Teens programming.
• Identify, recommend, and supervise instructional staff.
• Prepare, distribute, collect, and assess course evaluations and learning outcomes.
• Prepare, track, and monitor the annual budget.

Skills

Program development

Course coordination

Workforce training

Kids and Teens

Supervisory experience

Outreach programs

CRM software

Microsoft Office

Google Workspace

LMS

Tools

CRM software

Microsoft Office

Google Workspace

Learning Management System

Job description

The Program Supervisor is responsible for the overall management and administration of assigned programs within the Division of Continuing Education and Workforce Development. Responsibilities include program development and planning, staffing, scheduling, marketing and promotional activities, instructional quality, student relations, and ongoing program oversight. The Program Supervisor monitors program operations and outcomes to ensure high-quality instruction, effective delivery, and alignment with divisional goals and standards.

POSITION SUMMARY

Responsibilities include but are not limited to:

• Manage all aspects of program development, including budget, staff, instructional quality, and student relations.
• Identify, develop, and implement industry-recognized credential and certification programs.
• Develop and distribute marketing materials for programs.
• Prepare schedules for courses, workshops, and seminars.
• Assist with the assessment of community needs and make recommendations for educational and learning programs, including Kids and Teens programming.
• Identify, recommend, and supervise instructional staff.
• Prepare, distribute, collect, and assess course evaluations and learning outcomes
• Prepare, track, and monitor the annual budget.
• Perform additional tasks or duties as assigned.

SPECIAL SKILLS AND QUALIFICATIONS

Experience:Minimum of 2 years of experience in program development and coordination of non-credit courses, including workforce training and/or Kids and Teens programming. Prefer supervisory experience and background in working with community organizations and outreach programs. Business experience preferred but not required.

Other:Must possess a valid driver's license and a reliable personal vehicle to travel between various college sites and off-campus locations. Able to lift at least 20lb. cartons (books, laptops, supplies).

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates understanding of the community college mission and practices an open-door policy.
• Strong knowledge essential in pedagogy and assessment needed to drive goal development and implementation related to student success.
• Experience in K-12 educational programs in a community college environment is desirable. Background in Adult, Continuing, or Community Education preferred.
• Working proficiency in various CRM software products, reporting tools, and web-based marketing.
• Technology skills are essential, with proficiency required in the use of the Microsoft Office, Google Workplace, and online learning management systems.
• Ability to collaborate with community and college partners.
• Solid financial ability needed to manage the budget and grant responsibilities.
• Detail-oriented, self-starter with ability to work independently and as a team. Must be able to work with a diverse, multi-generational population.
• Must be competent in the areas outlined in the major responsibilities noted above.

Exhibits Strong Skills In:

• Managing employees
• Communication and marketing
• Customer and Student focus
• Building relationships
• Organization and planning skills

SALARY AND BENEFITS

• Annual Salary is $50,000-$60,000
• NJ Educator's Health Plan with Free Dental and Vision.
• Tuition Reimbursement
• 15 vacation days, 15 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days, all designated holidays and 5 non-designated holidays a year.

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.