Program Supervisor

Family Health Center at NYU Langone; New York (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Generous time-off

Employee resource groups

Job summary

Family Health Centers at NYU Langone is seeking a Program Supervisor to lead school-based health initiatives that address social determinants of health for students and families. You will integrate community health workers and health educators into school clinics across elementary and high schools, coordinating with clinical and school leadership.

Responsibilities include developing workflows, building partnerships, and supervising staff while ensuring documentation, data capture, and effective

Qualifications

• BA is required; Masters preferred but not required.
• Two years of direct health care or case management experience; at least one year in program supervision.

Responsibilities

• Develop workflows for community health workers and health educators in school-based centers.
• Build relationships with school staff and partner organizations to integrate CHWs.
• Assess school resources to plan services and protocols.
• Provide supervision to community health workers.
• Refer families and students in need to CHWs.
• Collaborate with data team to ensure needed data fields exist.
• Document outreach, screening, and case management activities.
• Screen families for social determinants of health and navigate to eligible services.
• Support staff in screening for benefits and assisting with applications.
• Use data to improve program and track KPIs.
• Plan and facilitate staff meetings; provide staff development.
• Develop culturally competent outreach materials with partners.
• Maintain referrals and navigation for 1115 waiver eligibility.

Skills

Interpersonal skills

Communication

Bilingual (Mandarin/Spanish)

Community practice orientation

Strength-based intervention models

Education

Bachelor's degree

Master's in Social Work or Public Health (preferred)

Job description

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Program Supervisor. In this role, the successful candidate Develop and implement school based initiative to address social determinants of health and key health related performance indicators in collaboration with clinical, administrative and school leadership. Initiative will integrate community health workers into elementary schools and health educators into high schools with school based health clinics to address the needs of students and their families.

Job Responsibilities:

• Develop workflows for community health workers and health educators embedded in high school and elementary school based health centers
• Build relationships with key staff in school based health centers, schools, and partnering community based organizations to ensure that community health workers are successfully integrated into each school.
• Assess resources and needs in individual schools to inform planned services and protocols.
• Provide supportive, reflective supervision to community health workers.
• Ensure that families and students that are most in need of services are referred to community health workers.
• Work with FHC leadership and the data team to ensure that needed data fields are available..
• Ensure appropriate documentation of outreach, screening, and case management services to families
• Ensure community health workers and health educators are screening all families for social drivers of health so that they can navigated to any services they are eligible for.
• Support CHW staff in screening for families for benefit eligibility and assisting with benefit applications.
• Use data for continuous program improvement and to track progress towards key performance indicators
• Assist with planning and facilitation of FSS staff meetings.
• Provide and/or coordinate staff development for community health workers.
• Collaborate with community partners and health center leadership to develop medically accurate, and culturally competent outreach and education materials
• Create and sustain relationships with service provides to support successful referrals by staff
• Ensure that community health workers are screening eligible families for services available through the 1115 waiver and conducting eligibility assessments and navigation

Minimum Qualifications:

To qualify you must have a BA is required. Masters in social work or public health preferred, but not needed. At least two years of experience in providing direct services related to health care or case management and at least one year of experience in providing program management and/or staff supervision.

Preferred Licenses:

Social Work Case Mgr -Adv Cert

Preferred Qualifications:

Good interpersonal skills and strong orientation to community practice and strength based intervention models. Bilingual Mandarin or Spanish preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

Know Your Rights: Workplace discrimination is illegal

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $70,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.