Program Supervisor

Hospital for Special Care; Middletown (CT); On-site; USD 34,000 - 51,000; Full time

Job summary

Hospital for Special Care is seeking a Program Supervisor to lead daily operations of the equine-assisted center, ensuring safe and effective services with PATH Intl. standards.

You will supervise staff and volunteers, schedule activities, manage risk, and coordinate herd and facility operations. You will guide intake, documentation, and communications with families, participate in program evaluation, and assist leadership with budget oversight and resource allocation.

Qualifications

• PATH International registered or advanced instructor certification or obtain certification within 6-10 months of hire.
• First Aid/CPR/AED Certification required.
• Three (3) years of management or supervisory experience in an equine-assisted activities setting.
• Experience supervising staff and volunteers, including training, scheduling, and performance oversight.
• Extensive knowledge of standard practices in equine management and care including conditioning, training and herd health.
• Experience teaching mounted and unmounted lessons.
• Proficiency in computer systems, scheduling software, and electronic record management.
• Effective written, communicative, and analytical skills.
• Current and valid driver’s license.

Responsibilities

• Provide leadership and oversight of daily program operations, including staff supervision, scheduling, and participant services.
• Lead strategic planning for existing and new programs, ensuring alignment with community needs and organizational objectives.
• Uphold PATH Intl. standards by enforcing safety protocols, maintaining regulatory compliance, and proactively managing risk across all program operations.
• Partner with the Equine Specialist to manage herd development, including horse selection and retirement planning.
• Support marketing, outreach efforts, and networking to build program awareness.
• Participate on committees and task forces as warranted or assigned.

Skills

PATH certification

First Aid/CPR

Supervisory experience

Volunteer supervision

Equine management

Mounted lessons

Unmounted lessons

Scheduling software

Electronic records

Written communication

Analytical skills

Driver's license

Equine MH/L Cert

Education

PATH Intl instructor cert

First Aid/CPR/AED cert

Driver's license

Tools

Scheduling software

Electronic records

Job description

Position Location:Manes & Motions Therapeutic Riding CenterScheduled Weekly Hours:40Work Shift:First ShiftDepartment:Manes and Motions Riding CenterWe are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!QUALIFICATIONSRequired: PATH International registered or advanced instructor certification or obtain certification within 6-10 months of hire.Required: First Aid/CPR/AED Certification.Required: Three (s3) years management or supervisory experience in an equine-assisted activities setting.Required: Experience supervising staff and volunteers, including training, scheduling, and performance oversight.Required: Extensive and comprehensive knowledge of standard practices in equine management and care including conditioning, training and herd health.Required: Experience teaching mounted and unmounted lessons.Required: Proficiency in computer systems, scheduling software, and electronic record management.Required: Effective written, communicative, and analytical skills.Required: Current and valid driver’s license.Preferred: Equine Specialist in Mental Health and Learning certification.JOB SUMMARYThe Program Supervisor oversees the day-to-day operations of the Center, ensuring all services are delivered safely, effectively, and in alignment with PATH International standards and Center policies. Responsibilities include operational leadership in staff supervision, scheduling, risk management, herd and facility coordination, participant intake and communication, documentation compliance, and the implementation of mounted and unmounted therapeutic programming.The Program Supervisor serves as the primary liaison for participants and families, supports quality assurance initiatives, contributes to program evaluation and reporting metrics, and assists leadership with budget oversight and resource allocation. This position requires strong independent judgment, supervisory capability, and the ability to effectively balance participant services, equine management, operational efficiency, and strategic program growth.PHYSICAL DEMANDSPosition requires ability to tolerate sitting for no greater than 1-1/2 hours (90 minutes) at a time for meeting attendance, desk work and driving; forward reaching and turning to access low or high file drawers, shelves or equipment.Strength and endurance are required to handle the PHYSICAL DEMANDS of the farm work environment. Must be able to pick up items from floor level (up to 50 pounds).Fine manipulation is required for writing and computer usage.Occasional driving up to 1-2 hours.COGNITIVE DEMANDSPosition requires independent problem identification, problem solving techniques, and adaptability. Abstract reasoning and quick decision making is required. A high degree of selective attention, discernment, perception and concentration is necessary.Position requires writing proficiency including attention to detail, adherence to all elements of style, composition organization, and ability to express self clearly.Position requires a high level of communication skill including expression of abstract/complex ideas, use of negotiation, active listening and an ability to dialogue with multiple parties. Must be able to teach and assess the skills of staff members.Position requires reading and auditory comprehension of abstractions and an ability to make inferences.Enhances the synergy developed across organizational departments in spite of different roles and functions.Able to effectively work with members of the staff (including volunteers) from any part of the organization.WORK DEMANDSJob requires high-level of independent judgment, multitasking and ability to function with minimal supervision.Timely processing of information and quick decision-making skills are required. Interpersonal skills & ability to function as part of a team are essential.The Program Coordinator must have the ability to function effectively during periods which may be considerably stressful.Position requires ability to interact frequently with both internal and external customers and to handle difficult issues/situations with diplomacy, tact and confidentiality.Adjusts and prioritizes schedule to adapt to events as needed.Position requires working both indoors and outdoors, as dictated by program needs.Position requires moderate exposure to inclement weather conditions including dust and allergens, as related to an equestrian environment.Position requires working around and with others.Schedule fluctuation is frequent, and flexibility is required.There is minimal exposure to body fluids and blood borne pathogens.Position ensures that all program operations have suitable horses, prepared and ready to work.ESSENTIAL FUNCTIONSProvide leadership and oversight of daily program operations, including staff supervision, scheduling, and participant services.Serve as key point of contact and consultation for individuals, families and referring agencies seeking equine-assisted program opportunities.Lead strategic planning for existing and new programs, ensuring alignment with community needs, organizational objectives, and available resources.Uphold and adhere to PATH Intl. standards by enforcing safety protocols, maintaining regulatory compliance, and proactively managing risk across all program operations.Partner with the Equine Specialist to strategically manage herd development, including horse selection, evaluation, utilization, and retirement planning.Support marketing, outreach efforts, and networking initiatives that build program awareness within the community. Participate on committees and task forces as warranted or assigned.COMPENSATION & BENEFITSAt Hospital for Special Care, we are committed to supporting the health, financial well-being, and professional growth of our team members. The wage range for this position is $24.72 to $37.09. Eligible employees may participate in a comprehensive benefits package that includes employer-subsidized medical and dental, vision insurance; a 403(b) retirement savings plan with an employer match of up to 6%; paid time off; employer-paid life insurance; short-term and long-term disability insurance; a Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSA); an Employee Assistance Program (EAP); tuition reimbursement and professional development opportunities; voluntary benefits, including pet insurance; employee wellness programs with access to our onsite fitness and aquatics center; an employee referral bonus program; and meaningful employee recognition and appreciation initiatives. Eligibility for certain benefits is based on scheduled hours worked.