Program Supervisor

Mental Health Systems; Escondido (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

TURN is seeking an Administrative Supervisor to provide staff supervision, coordinate client care across disciplines, and deliver direct client services in a community mental health setting in Escondido, CA. This role supports treatment teams, ensures documentation quality, and helps meet contract requirements.

Ideal candidates hold a Master’s in behavioral science with active CA licensure (MFT/LCSW/LPCC) and have knowledge of EHR systems and MS Office.

Qualifications

• Master’s degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Assist Program Manager with day-to-day operations; monitor staff productivity and client records for contract compliance and quality improvement.
• Provide client service coordination/case management with treatment team to meet basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans with the treatment team.
• Provide direct client care and complete accurate documentation; meet minimum billable requirements for direct services.
• Perform shift management duties in coordination with staff as directed by Program Manager.
• Facilitate placement including pre-placement visits and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client needs.
• Maintain confidentiality of client care.
• Participate in scheduled program meetings.
• Other duties as assigned.

Skills

Cultural competency

Bilingual

Microsoft Office

EHR software

Education

Master’s degree in behavioral science

Tools

Microsoft Office

EHR software

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.

Responsibilities

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.
• Performs shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Qualifications

• Master’s degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving
• Climbing
• Lifting/carrying heavy itemsPushing/pulling/dragging items
• Standing for long periods
• Working outside/underground
• Using hands/fingers
• Sitting for long periods

I Can Perform The Above Functions

Without accommodation With accommodation. If so, please specify:

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee signature constitutes an understanding of the job requirements, essential functions, and duties.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).