PROGRAM SUPERVISION COACH

State of Arizona; Mesa (AZ); On-site; USD 33,000 - 70,000; Full time

Job summary

The Arizona Department of Child Safety seeks a Program Supervision Coach to enhance workforce skills in child welfare and safety assessments. This role involves direct coaching, training new leaders, and fostering a culture of learning and safety. Candidates must have relevant educational backgrounds and experience in the child protection domain.

Benefits

Paid sick leave

Paid vacation including 10 holidays

Paid parental leave

Health and dental insurance

Life and disability insurance

Bi-Lingual Stipend

Retirement benefits (ASRS)

Qualifications

• Minimum 2 years as a DCS Program Supervisor.
• Need to obtain Arizona Level One Fingerprint Clearance Card.
• Clearance from CPS Central Registry required.

Responsibilities

• Provides coaching and feedback to workforce members.
• Facilitates training sessions for new leaders.
• Conducts observations and provides case consultations.

Skills

Written and oral communication

Coaching and mentoring

Problem solving

Creative and critical thinking

Education

Master’s or Bachelor’s Degree

Tools

Microsoft Office

Job description

ARIZONA DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. PROGRAM SUPERVISION COACH Job Location: This position will be based out of the Maricopa East or Northeast DCS field office locations.
( Apache Junction, Casa Grande, Mesa, Phoenix)
Posting Details: Salary: $33.4616 hourly/ $69,600.128 annual
Grade: 21
Closing Date: 6/7/2025 Job Summary:

Under the supervision of the Supervision Coach Program Supervisor, this position serves the mission of DCS by assisting in building workforce member’s proficiency in: safety assessment, clinical supervision, clinical case management, the DCS Management System, coaching in child welfare, and a culture of safety and learning

Job Duties:

Provides direct coaching to workforce members regarding SAFE AZ, Protective Factors Framework, Youth Thrive, family engagement, clinical supervision, DCS Management System, coaching in child welfare, and building and maintaining a culture of safety and learning.

Responsible for observation and feedback of clinical supervision and the use of the DCS Management System. Follows the standard work for Supervision Coaches. Provides case consultation as a practice expert.

Facilitates training to new leaders and new coaches. Leads group learning activities with workforce members and peers.

Meets at regular intervals with direct supervisor to foster continuous growth and development through coaching, observations, and feedback.

Participates in individual development activities.

Travels within region, county, and state as needed to fulfill job functions

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Federal and state laws/statutes related to child protection
- State and department policies, procedures, and standards related to child protection and supervision
- SAFE AZ, Protective Factors Framework, and Youth Thrive
- DCS Management System
- Qualitative and quantitative information gathering and evaluation techniques
- Relevant computer software products such as Microsoft Office.

Skill in:
- Written and oral communication
- Teaching, coaching, and mentoring
- Applying the principles of safety science and a culture of safety
- Problem solving
- Providing feedback
- Creative and critical thinking
- Building Relationships

Ability to:
- Support the DCS mission and core values
- Adapt to change -Support others in continuous learning
- Identify assumptions and bias in themselves and others
- Take ownership and accountability for one's improvement
- Apply complex practice-related circumstances to the SAFE AZ Model
- Create and foster a safe work culture
- Make independent decisions
- Travel statewide
- Work after hours and on weekends when needed

Pre-Employment Requirements:

Master’s or Bachelor’s Degree from an accredited college or university and
Two (2) years as a DCS Program Supervisor

• Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Must be able to secure and maintain clearance from the CPS Central Registry. • Employment is contingent on the selected applicant passing a background investigation

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans.

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.