Program Staff

Awesome Life Academy; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Awesome Life Academy is hiring a Program Staff member to support day-to-day activities for individuals with special needs in-person across Naperville, Oswego and Aurora. You will assist with implementing program plans, helping with skill-building exercises, and monitoring progress.

You will prepare materials, maintain a safe, encouraging environment, and collaborate with colleagues to coordinate schedules and share updates.

Qualifications

• Manage and support program activities; training skills.
• Observe, document and report client progress.
• Clear, respectful communication with clients and families.
• Responsive, compassionate client support.
• Experience with individuals with special needs or in human services, education, or healthcare.
• Professionalism, confidentiality, and ethics.
• Reliable in-person attendance in Naperville/Oswego/Aurora; willingness to participate in required training.
• High school diploma or equivalent; further education in social services or related fields is a plus.

Responsibilities

• Support day-to-day program activities for individuals with special needs.
• Implement program plans and skill-building exercises.
• Prepare materials and monitor client progress.
• Maintain a safe, supportive environment during activities.
• Coordinate schedules and communicate updates with colleagues.
• Engage with families or caregivers as needed; participate in team meetings.

Skills

Program management

Analytical skills

Communication skills

Customer service

Special needs experience

Confidentiality

Attendance

In-person work

Education

High school diploma or equivalent

Further education in social services or related fields

Job description

Company Description Awesome Life Academy is dedicated to providing programs and hogh-quality services for individuals with special needs, empowering participants to live an awesome life with the fewest number of limitations. The organization focuses on person-centered support that promotes independence, confidence, and meaningful community participation. Team members work collaboratively to create safe, inclusive, and encouraging environments. Awesome Life Academy values compassion, professionalism, and continuous improvement in the services offered to clients.

Role Description The Program Staff role is an in-person position based in the Naperville, Oswego and Aurora area. In this role, the Program Staff member supports day-to-day program activities for individuals with special needs, including implementing program plans, assisting with skill-building exercises, and monitoring client progress. Responsibilities include preparing materials, maintaining a safe and supportive environment, and providing direct assistance and encouragement to clients during scheduled activities. The Program Staff member collaborates with colleagues to coordinate schedules, communicate updates, and ensure consistent, high-quality services. Additional duties may involve basic documentation, participation in team meetings, and engaging with families or caregivers as needed.

Qualifications

• Ability to manage and support program activities, demonstrating strong Program Management and Training skills.
• Strong Analytical Skills to observe, document, and report client progress and program outcomes.
• Effective Communication skills to interact with clients, families, and team members in a clear, respectful manner.
• Customer Service skills to provide responsive, compassionate support to clients and caregivers.
• Experience working with individuals with special needs or in a human services, education, or healthcare setting is preferred.
• Ability to maintain professionalism, confidentiality, and ethical standards in all interactions.
• Reliable attendance, ability to work scheduled hours in person in the Naperville, Oswego or Aurora communities and willingness to participate in required training.
• High school diploma or equivalent required; further education in social services, special education, or related fields is a plus.