PROGRAM SPECIALIST - SOCIAL SERVICES

State of Louisiana; Baton Rouge (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Pension plan

Health insurance

Paid holidays

Sick and annual leave accrual

Deferred compensation plan

Flexible benefits plan

4/10 work schedule potential

Job summary

The Louisiana Department of Public Safety & Corrections – Corrections Services is seeking a program administrator to oversee the State Identification Card Program for individuals transitioning from incarceration to the community. You will coordinate with the Office of Motor Vehicles, facilities, jails, and regional centers to ensure timely issuance and compliance.

You will supervise three staff, manage monthly production reports in the C-05-001 system, and support ACA standards, audit readiness,

Qualifications

• Five years of experience in administrative services, public health, social services, or health services; or six years total plus two years in admin/public health areas.
• A bachelor’s degree plus two years of experience in related administrative fields; or advanced degree plus one year experience.
• Experience substituting college hours for experience is allowed under the agency rules.

Responsibilities

• Coordinate state identification card requests and issuance for individuals exiting confinement.
• Verify release dates, review certificates, and coordinate with Transition Specialists and regional managers.
• Support reentry initiatives and ensure ACA compliance and reporting.
• Supervise staff, track production and inventory of identification cards across facilities.
• Collaborate with DMV, correctional facilities, and other agencies on program operations.

Skills

Agency coordination

Staff supervision

Program reporting

Inventory management

Education

Bachelor's degree

Advanced degree in related field or JD

Tools

CAJUN

ORACLE

C-05-001 system

Job description

Louisiana Department of

Public Safety & Corrections –

Corrections Services

https://doc.la.gov/

HEADQUARTERS OFFICES

Baton Rouge, LA

This position is located in Re-entry Services.

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

To coordinate and oversee the issuance of state identification cards to individuals transitioning from incarceration to the community, ensuring timely access to identification necessary for successful reentry. Serves as the primary liaison between the Department of Public Safety & Corrections, the Office of Motor Vehicles, correctional facilities, local jails, regional reentry centers, and other state and federal agencies. Provides oversight of identification card operations, staff productivity, inventory management, reporting, and equipment implementation. Additionally, supports Intensive Incarceration Program operations, American Correctional Association (ACA) compliance, employment verification requests, and departmental strategic planning initiatives.

Why work for DOC?

• Culture: DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.

• Growth: Professional growth is encouraged at DOC through numerous avenues.

• Benefits: DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements.

Experience and Education Requirements

• Five years of experience in administrative services, public health, social services, or health services; OR
• Six years of full-time experience in any field plus two years of experience in administrative services, public health, social services, or health services; OR
• A bachelor’s degree plus two years of experience in administrative services, public health, social services, or health services; OR
• An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus one year of experience in administrative services, public health, social services, or health services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• State Identification Card Program Administration: Manage and coordinate state identification card requests and issuance for individuals releasing from state correctional facilities, local jails, and regional reentry centers. Verify release dates through CAJUN, review ORACLE release certificates, and coordinate with facility Transition Specialists and Probation and Parole Regional Program Managers to support reentry initiatives.
• Equipment Implementation and Operational Oversight: Serve as the primary departmental contact for the implementation, installation, and training of identification card equipment and stations in correctional facilities. Conduct site visits to DCI, EHCC, and RLCC to monitor operations, resolve issues, and ensure effective service delivery.
• Program Reporting, Inventory, and Staff Supervision: Supervise and monitor the work production of three staff members assigned to state facilities. Track monthly identification card production for all state facilities and regional reentry centers using the C-05-001 system, provide reports to the Headquarters Business Office, and maintain monthly inventory of identification cards and related supplies.
• Intensive Incarceration Program Coordination and Verification: Coordinate with judges and the Office of Adult Services regarding sentencing information, program recommendations, and CAJUN updates for the Intensive Incarceration Program. Review court minutes, uniform sentencing commitment orders, and suspect rap sheets to support program screening and eligibility determinations. Provide authorized employment-related verification of offenses and release dates to Homeland Security and associated verification entities, including TWIC, First Advantage, and S2Verify.
• Compliance, Interagency Coordination, and Strategic Planning: Assist in developing strategic planning goals and securing documentation for selected American Correctional Association (ACA) standards. Serve as the liaison between the Department and the Louisiana Office of Motor Vehicles and coordinate with internal and external stakeholders to address identification card operations, compliance requirements, and reentry-related initiatives.

WORK ENVIRONMENT

• Employee will work with State correctional facility staff and administration, Local jails and regional reentry centers, Facility Transition Specialists and Probation and Parole Regional Program Managers, Judges and the Office of Adult Services, Louisiana Office of Motor Vehicles, Headquarters Business Office and other departmental personnel.

• Employee will work for the Deputy Assistant Secretary of Reentry.

Position‑Specific Details

Appointment Type: JOB APPOINTMENT

• A job appointment is a temporary job lasting up to four years; however, should a permanent position become available, the employee may be converted to a probational appointment.

• This position may also be filled as a probational appointment if a non-temporary position becomes available in the recruitment process.

• If filled by probation, a permanent classified LA State employee, if selected, may be required to accept a probational appointment.

The Louisiana Department of Public Safety and Corrections - Corrections Services is an Equal Opportunity Employer and does not discriminate based on any non-merit factor including disability.

Other Important Information

• IMPORTANT: In the supplemental questions section, applicants must authorize the HR Office of DPS&C-Corrections Services to contact prior employers to check references under the Prison Rape Elimination Act (PREA), to be considered for employment, by answering ‘YES’ to the PREA question.
• Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.
• Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.
  • This Agency is a Drug Free Workplace.