Program Specialist or Senior

Idaho Power Company; Boise (ID); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work up to 40%

Relocation assistance

Flexible schedule

Job summary

Idaho Power Company in Boise, ID is seeking a Program Specialist or Senior to join Customer Operations. The role focuses on energy efficiency programs, emphasizing HVAC technologies, demand response, and other customer offerings.

Flexible scheduling and up to 40% remote work are available, with relocation assistance possible. The position requires strong project management, data analysis, and clear writing.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in project or program management is required.

Responsibilities

• Create and manage energy efficiency programs with HVAC focus.
• Design programs, develop processes and integrate systems.
• Handle marketing, contract management and reporting of results.
• Prepare written and oral reports and present to stakeholders.

Skills

Project management

Interpersonal communication

Data analysis

Writing

Organization

Customer service

Program planning

Conflict resolution

Education

Bachelor's degree in business, science, engineering, marketing, communications or related field

Tools

Internet Explorer

Microsoft Outlook

Word

Excel

PowerPoint

Job description

Program Specialist or Senior### Program Specialist or SeniorApply: Boise, ID: Full time: Posted 2 Days Ago: R0005037## *\\*\\*If you are a current Idaho Power employee, please apply through the* *Employee Portal.***Application Deadline:**11/05/2026 at 11:59 pm Mountain Time**# of Positions:**1**Job Type:**Regular**Job End Date:****Exemption Status:**Exempt**Pay Range:**$89,668.80 - $130,062.40**Minimum Age Requirement:****Job Description:**Idaho Power — located in vibrant Boise, Idaho — is looking for a *Program Specialist or Senior* to join our Customer Operations team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with the safe, reliable, affordable energy they depend on. While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Relocation assistance may also be provided to the successful candidate.**What does a Program Specialist or Senior do for us?**They create and manage energy efficiency programs, with an emphasis on HVAC technologies and systems, demand response programs, and/or other customer offerings. This includes program design, process development and system integration, marketing and communications, contract management, daily operations, payment processing, and reporting of results. A Senior Program Specialist also acts as the subject matter expert with comprehensive, specific, and progressive knowledge related to the program or area of discipline, including HVAC equipment and applications.In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.**A COMPETITIVE CANDIDATE WILL HAVE****Knowledge of:*** Working knowledge of common software programs such as Internet Explorer, Microsoft Outlook, Word, Excel, and PowerPoint* Energy efficiency terms and products and utility company operations**Preferred:**o Understanding of regulatory and policy impacts to energy efficiency programs**Skills in:*** Strong project management* Interpersonal communication* Clear and concise writing* Organization* Customer service* In depth data analysis and reporting, including the ability to present program information effectively to internal and external audiences* Program planning and development* Issue resolution**Preferred:**o Ability to influence, gain commitment, and manage conflicto Demonstrated leadership skills**Ability to:*** Comprehend HVAC concepts and be familiar with HVAC technologies* Develop and manage programs* Comprehend technical issues in energy efficiency* Negotiate complex issues* Analyze large and/or complex datasets and databases* Prepare comprehensive written and oral reports of problems, alternatives and recommendations.**MINIMUM REQUIREMENTS****Program Specialist****Education:*** Bachelor's degree in business, science, engineering, marketing, communications or related field**OR*** Equivalent combination of education and experience**Preferred:**o Formal education in HVAC**Experience:*** 3 years of experience in project or program management *including* 2 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing**Preferred:**o 3 years of work experience in utility industry, with a customer-related focus**Licenses & Certifications:*** Valid driver's license with an acceptable driving record based on driving requirements for the position**Senior Program Specialist****Education:*** Bachelor's degree in business, engineering, marketing, communications or related field**OR*** Equivalent combination of education and experience**Preferred:*** Mechanical engineering degree and/or formal education in HVAC**Experience:*** 5 years of experience in project or program management, *including* 5 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing**Preferred:**o 5 years of work experience in utility industry, with a customer-related focus**Licenses & Certifications:*** Valid driver's license with an acceptable driving record based on driving requirements for the position**Preferred:**o Project Management Professionals Certification, HVAC certifications and licenses**PHYSICAL REQUIREMENTS** This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. Position also requires the ability to occasionally bend, stoop and squat, ascend / descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Must be able to withstand confined spaces and heights. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.**ADDITIONAL INFORMATION** Company representative interfacing with outside organizations.**Competencies:**Communication, Customer Focus, Decision Making, Emotional Intelligence, Planning and Organizing, Work Standards\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_***Need Assistance Completing Your Application?****Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: **Phone**: 208-388-2965 or **Email**:* *[e-mail]****Idaho Power is an Equal Opportunity Employer****We're proud to be an equal opportunity employer*. *All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.***********Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.**********