Program Sales Account Manager — Print & Fulfillment

Taylor Corporation; North Mankato (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Taylor Corporation's Corporate Graphics Commercial division in North Mankato, MN is seeking a results-oriented Sales Account Manager for Program Sales. You will serve as the primary bridge between major contract program clients and our internal manufacturing operations, owning the complete account lifecycle from onboarding to project management.

Ideal candidates have experience in account or project management within print manufacturing or fulfillment, familiarity with Print MIS/CRM, and a

Qualifications

• 3 to 5+ years in account management, project management, or client onboarding experience, preferably within commercial print, book manufacturing, or industrial fulfillment sectors.
• Strong understanding of print production processes, including high-volume offset, fast-turn digital printing, bindery mechanics, and distribution/logistics workflows.
• Project management skills: outstanding organizational abilities with a proven track record of managing multi-layered timelines and complex onboarding workflows.
• Systems proficiency: experience utilizing Print MIS, automated estimating workflows, and CRM platforms.
• Communication: exceptional verbal and written communication skills, with a collaborative approach to solving technical problems between clients and operations teams.

Responsibilities

• Primary Manufacturing Bridge: serve as the central on-site liaison linking major program clients with engineering, production, and scheduling floors.
• Client Onboarding: design and lead onboarding for new contract print programs with specs, data hand-offs, order templates, and delivery SLAs.
• End-to-End Project Management: oversee print programs from submission through prepress, press scheduling, bindery, and fulfillment to ensure timelines and quality.
• Cross-Functional Collaboration: partner daily on-site with estimating, customer service, prepress, and press floor production.
• Organic Program Growth: analyze active account performance to identify upsell/cross-sell opportunities and pitch capabilities like binding, print enhancements, or custom kitting.
• Account Health & Pipeline Management: manage active contract compliance and update pipelines in Print MIS/CRM, resolving production/distribution discrepancies.

Skills

Account management

Project management

Print production knowledge

CRM / Print MIS experience

Communication skills

Tools

Print MIS

CRM platforms

Job description

Taylor Corporation's Corporate Graphics Commercial division in North Mankato, MN is seeking a results-oriented Sales Account Manager for Program Sales. You will serve as the primary bridge between major contract program clients and our internal manufacturing operations, owning the complete account lifecycle from onboarding to project management.

Ideal candidates have experience in account or project management within print manufacturing or fulfillment, familiarity with Print MIS/CRM, and a