Program Quality Lead

Prattwhitney; Sudbury (MA); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Tuition reimbursement

Life insurance

Job summary

Pratt & Whitney is seeking a seasoned Program Quality Lead for Mission Systems Customer Quality to implement and tailor a Quality Assurance System across proposal and program lifecycles. You will lead a cross-functional Mission Assurance team and act as the voice of the customer to assure mission success.

The role requires U.S. citizenship with eligibility for DoD Top Secret/SAP/SAR clearances, on-site work in Massachusetts, and a strong background in quality management and risk mitigation.

Qualifications

• University degree with 8+ years relevant experience.
• Advanced degree with 5+ years relevant experience.
• IS0 9001/AS9100 quality systems knowledge.

Responsibilities

• Lead Mission Assurance activities within program leadership.
• Collaborate with Supplier Quality, Hardware Quality and engineering.
• Identify, contain, and manage program risks across lifecycles.
• Mentor Mission Assurance teams and develop talent.

Skills

Leadership

Presentation skills

Collaboration

Risk management

Problem solving

Education

University Degree

Advanced Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Date Posted: 2026-09-25 Country: United States of America Location: US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Top Secret Security Clearance Status: Active and existing security clearance required after day 1

What You Will Do

Mission Systems Customer Quality is seeking an experienced professional Program Quality Lead (PQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. The selected professional(s) will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual(s) will act as the voice of the customer to independently assure mission success. The PQL is responsible for leading a team of cross product team of Mission Assurance Engineers.

Responsibilities

• employee performance development, staffing, as well as supporting programs ensuring that Mission Assurance technical requirements are developed using approved development processes and procedures.
• work within a cross-function, matrixed organization in which there is close interaction and collaboration with Supplier Quality, Hardware Quality and various Engineering disciplines.
• perform with minimal supervision: Execute Mission Assurance responsibilities as a member of a program leadership team.
• ensure programmatic and technical risks are identified, contained, and managed throughout each phase of business pursuit and program execution.
• ensure Mission Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production.
• lead multi-functional teams in problem resolution and continuous improvement activities with an emphasis on six sigma, lean practices and other analytical improvement methods and tools.
• manage business and program performance using predictive and proactive measures and metrics.
• maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives.
• lead Mission Assurance teams in performing to expectation and mentoring individuals in talent enhancement.
• U.S. Citizenship status is required as this position will need a U.S. Secret Clearance within the first year of start date.
• U.S. Citizenship status is required as this position will need a U.S. SAP/SAR Security Clearance.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
• Application and adherence to Quality Management Systems IS0 9001 or AS9100.
• Working knowledge of Industry and Government Mission Assurance Requirements and Standards.
• Demonstrated leadership experience - ability to coach and mentor others in routine settings and difficult situations.
• Ability to collaborate with program team members to develop practical solutions to complex problems.
• Experience in leading or a member of risk & opportunity management, assessment, mitigation and capture.
• Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems.Practical knowledge of systems engineering, reliability and system safety requirements.
• Strong written/verbal presentation skills.
• Proficiency in Microsoft Office Word, Excel, and PowerPoint.

We Prefer

• ASQ Certified Quality Engineer or Manager Experience in Earned Value Management and Cost Account Management including EVMS Level II certification a plus.
• Working knowledge of EQT / RCAS or a proven close-loop corrective action system.
• Past or present active member or chair of Material and Failure nonconformance review boards (MRB/FRB).

Desired Education

Advanced Degrees in Engineering, Science, Mathematics or Technology For the Bachelor of Arts Degrees, ABET is the preferred, although not required, accreditation standard

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance
• home and auto insurance
• additional life and accident insurance
• critical illness insurance
• group legal
• ID theft protection
• Birth
• adoptionparental leave benefits
• Ovia Health
• fertility
• family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives
• wellness rewards program
• Doctor on Demand
• virtual doctor visits
• Bright Horizons
• child and elder care services
• Teladoc Medical Experts
• second opinion program
• And more!

The salary range for this role is 107,500 USD - 204,500 USD.

The salary range provided is a good faith estimate representative of all experience levels.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role.

If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.