Program Quality Lead

RTX; Marlborough (MA); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) plan

Job summary

Collins Aerospace, a RTX company, is seeking a Program Quality Lead to implement and manage a Quality Assurance System across proposal and program lifecycles. You will tailor quality planning for internal and customer requirements and lead a team of Mission Assurance Engineers in a matrixed organization.

Requirements include a university degree with 5+ years of experience in quality leadership, ISO 9001/AS9100 knowledge, and strong communication.

Qualifications

• University degree with 5+ years of quality leadership experience.
• Experience with Quality Management Systems ISO 9001 or AS9100.
• Ability to coach and mentor others in routine and difficult situations.
• Collaborate with program teams to resolve complex problems.
• Proficiency in MS Office tools.

Responsibilities

• Lead Mission Assurance team and engage in risk management.
• Ensure quality requirements are integrated across development and production.
• Mentor team members and manage staffing.
• Drive continuous improvement using Six Sigma and lean methods.
• Manage program performance with predictive metrics.

Skills

Leadership

Cross-functional collaboration

Problem solving

Communication

Risk & Opportunity management

Systems engineering basics

Education

University degree (related field)

Advanced degree (related field)

Tools

ISO 9001

AS9100

MS Office (Word/Excel/PowerPoint)

Job description

Date Posted: 2026-09-25 Country: United States of America

Location: US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance: Top Secret

Security Clearance Status: Active and existing security clearance required after day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do

Mission Systems Customer Quality is seeking an experienced professional Program Quality Lead (PQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. The selected professional(s) will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual(s) will act as the voice of the customer to independently assure mission success. The PQL is responsible for leading a team of cross product team of Mission Assurance Engineers. Responsibilities may include employee performance development, staffing, as well as supporting programs ensuring that Mission Assurance technical requirements are developed using approved development processes and procedures. The PQL must be able to work within a cross-function, matrixed organization in which there is close interaction and collaboration with Supplier Quality, Hardware Quality and various Engineering disciplines. The selected individual will perform with minimal supervision:

• Execute Mission Assurance responsibilities as a member of a program leadership team
• Ensure programmatic and technical risks are identified, contained, and managed throughout each phase of business pursuit and program execution
• Ensure Mission Assurance engagement in engineering development, design and test requirements verification, including the transition of design to production
• Lead multi-functional teams in problem resolution and continuous improvement activities with an emphasis on six sigma, lean practices and other analytical improvement methods and tools
• Manage business and program performance utilizing predictive and proactive measures and metrics
• The ability to maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives.
• Lead Mission Assurance teams in performing to expectation and mentoring individuals in talent enhancement
• U.S. Citizenship status is required as this position will need a U.S. Secret Clearance within the first year of start date.
• U.S. Citizenship status is required as this position will need a U.S. SAP/SAR Security Clearance.

Qualifications You Must Have

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
• Application and adherence to Quality Management Systems IS0 9001 or AS9100
• Working knowledge of Industry and Government Mission Assurance Requirements and Standards
• Demonstrated leadership experience - ability to coach and mentor others in routine settings and difficult situations
• Ability to collaborate with program team members to develop practical solutions to complex problems
• Experience in leading or a member of risk & opportunity management, assessment, mitigation and capture
• Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems
• Practical knowledge of systems engineering, reliability and system safety requirements
• Strong written/verbal presentation skills
• Proficiency in Microsoft Office Word, Excel, and PowerPoint

Qualifications We Prefer

• ASQ Certified Quality Engineer or Manager
• Experience in Earned Value Management and Cost Account Management including EVMS Level II certification a plus
• Working knowledge of EQT / RCAS or a proven close-loop corrective action system
• Past or present active member or chair of Material and Failure nonconformance review boards (MRB/FRB)

Desired Education

• Advanced Degrees in Engineering, Science, Mathematics or Technology
• For the Bachelor of Arts Degrees, ABET is the preferred, although not required, accreditation standard

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Operations, Supply Chain and EH&S

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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