Program Quality Coordinator

Dungarvin; Willingboro Township (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

Dungarvin is seeking a Program Quality Coordinator in New Jersey to ensure compliance with rules and regulations, collaborating with the Program Director, Area Director and State Director to deliver quality services. Responsibilities include incident investigations, site audits, and generating reports on medication/documentation.

The role emphasizes training on compliance, strong communication, and the ability to document care and support plans while coordinating with internal and external teams.

Qualifications

• Bachelor's degree in human services or related field.
• At least 2 years working with individuals with developmental disabilities in residential or day programs.
• Experience managing and supervising services for individuals with developmental disabilities.
• Reliable, mature, flexible with strong decision-making and time-management abilities.
• Valid driver's license; some roles require own vehicle and auto-liability insurance.
• Successful background check required; strong written and verbal communication.

Responsibilities

• Assisting with completing incident reports/investigations.
• Site reviews/audits to ensure compliance.
• Running reports to ensure completion of medication/documentation.
• Recommend areas of improvement and follow up.
• Training in various areas in relation to compliance/regulations.

Skills

Communication skills

Time management

Reading / Writing

Education

Bachelor's degree in human services or related field

Job description

What You Get To Do:

The Program Quality Coordinator in this position must be knowledgeable and up to date on rules and regulations affecting their assigned programs, and must work closely with and maintain excellent communication with the Program Director, Area director and State Director as part of a team approach to providing seamless quality service.

Responsibilities include but are not limited:

• Assisting with completing incident reports/investigations
• Site reviews/audits to ensure compliance
• Running reports to ensure completion of medication/documentation
• Recommend areas of improvement and follow up
• Training in various areas in relation to compliance/regulations

What Makes You A Great Fit:

• Bachelor's degree in a human services or related field.
• 2 years experience working with individuals with developmental disabilities in a residential or day program setting
• Prior experience in managing and supervising services for persons with development disabilities is required.
• Must be responsible, mature, flexible and have good decision-making time management and communication skills.
• Valid Drivers License (due to transporting persons served)
• Some positions / locations may require own personal vehicle and auto-liability insurance based on the role
• A successful background clearance is required as part of the onboarding/employment process
• Good communication is key in this role. You'll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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