Program Process Manager, Certified Applicator and Secure Launch

PPG Industries, Inc; Alexander (AR); On-site; USD 90,000 - 130,000; Full time

Job summary

PPG Industries, Inc in the United States seeks a seasoned Certified Applicator Program and Secure Launch Process Manager to oversee program development, certification activities, and the secure launch of new products. The role requires collaborative leadership across product development, quality assurance, regulatory affairs, sales, and training teams.

Responsibilities include designing training, cert criteria, auditing compliance, and coordinating cross-functional efforts to ensure regulatory

Qualifications

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in program management, product launch, quality assurance, or related roles.
• Experience managing certification or training programs, preferably in a technical or regulated industry.
• Strong knowledge of product launch processes, regulatory compliance, and quality management systems.

Responsibilities

• Develop, implement, and manage the Certified Applicator Program to certify and maintain a network of qualified applicators.
• Design and deliver training materials, certification criteria, and assessment processes for applicators.
• Monitor and evaluate applicator performance and compliance, providing ongoing support and corrective actions as needed.
• Lead the secure launch process for new products or services, coordinating cross-functional teams to ensure readiness and compliance.
• Coordinate with project teams to establish and maintain launch timelines, risk assessments, and mitigation plans.
• Collaborate with regulatory, quality, product management, and commercial teams to align launch activities with business objectives and compliance standards.
• Manage documentation and reporting related to applicator certification and product launch activities.
• Serve as the primary contact for internal and external stakeholders regarding the Certified Applicator Program and secure launch processes.
• Continuously improve program effectiveness through feedback, audits, and industry best practices.
• Lead, mentor, and develop team members involved in the applicator programs and secure launch activities.

Skills

Project management

Organizational skills

Regulatory compliance knowledge

Quality management systems

Training program design

Education

Bachelor's degree in Engineering, Business, or related field

Advanced degree preferred

Job description

The Certified Applicator Program and Secure Launch Process Manager is responsible for overseeing the development, implementation, and management of the Certified Applicator Programs to ensure high standards of application quality and compliance. This role also leads the secure launch process for new products or services, ensuring all regulatory, quality, and operational requirements are met prior to market introduction. The manager will collaborate cross-functionally with product development, quality assurance, regulatory affairs, sales, and training teams to drive program success and secure product launches.

Responsibilities

• Develop, implement, and manage the Certified Applicator Program to certify and maintain a network of qualified applicators in compliance with company standards and regulatory requirements.
• Design and deliver training materials, certification criteria, and assessment processes for applicators.
• Monitor and evaluate applicator performance and compliance, providing ongoing support and corrective actions as needed.
• Lead the secure launch process for new products or services, coordinating cross-functional teams to ensure readiness and compliance.
• Coordinate with the project teams to establish and maintain launch timelines, risk assessments, and mitigation plans to guarantee smooth and secure product introductions.
• Collaborate with regulatory, quality, product management, and commercial teams to align launch activities with business objectives and compliance standards.
• Manage documentation and reporting related to applicator certification and product launch activities.
• Serve as the primary point of contact for internal and external stakeholders regarding the Certified Applicator Program and secure launch processes.
• Continuously improve program effectiveness through feedback, audits, and industry best practices.
• Lead, mentor, and develop team members involved in the applicator programs and secure launch activities.

Qualifications

• Bachelor's degree in Engineering, Business, or a related field; advanced degree preferred.
• Minimum of 5 years of experience in program management, product launch, quality assurance, or related roles.
• Experience managing certification or training programs, preferably in a technical or regulated industry.
• Strong knowledge of product launch processes, regulatory compliance, and quality management systems.
• Excellent project management and organizational skills.
• Willingness to travel as required.
• Experience in high performance coatings: technology, manufacturing, application.
• Familiarity with regulatory bodies and standards relevant to the applicator program and product launches preferred.
• Lean Six Sigma or other process improvement certifications, AMPPCIP certification.
• U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply.