Program or Department Coordinator I

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Fred Hutchinson Cancer Center in Seattle is seeking a Program or Department Coordinator I to support Ambulatory Operations at the South Lake Union clinics. You will be the department's primary contact, ensuring smooth administrative processes and contributing to work-flow improvements.

The role is full-time and on-site, offering a path for growth within a collaborative healthcare environment. Strong organizational and communication skills are essential, with a customer-service mindset and

Qualifications

• High School Diploma (or equivalent) required; associate/Bachelor preferred depending on dept.
• At least 1 year experience; supervision experience preferred.
• Ability to use sound judgment and prioritize tasks in a fast-paced setting.
• Strong customer service, communication and organizational skills.
• Basic medical terminology knowledge may be required for some roles.
• Proficiency with Microsoft Office and ability to work independently or in a team.

Responsibilities

• Create, implement and adjust staffing schedules.
• Manage billing paperwork and generate reports.
• May supervise staff and handle timekeeping tasks.
• Prepare correspondence, documents and presentations.
• Provide coverage for team members as needed and resolve operational problems.
• Plan and oversee community outreach and external communications.
• Organize events and contribute to strategic planning discussions.
• Serve as department contact and liaise with other teams.
• Review timesheets and approve time as required.

Skills

Customer service

Organizational skills

Communication

Problem solving

Teamwork

Initiative

Education

High School Diploma

Associate or Bachelor's Degree preferred

Tools

Microsoft Office Suite

Job description

Program or Department Coordinator I

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Program or Department Coordinator I supports Ambulatory Operations located at Fred Hutch's South Lake Union outpatient clinics by serving as the primary point of contact for the department. This role will follow existing processes and serve a subject matter expert within the program or department. In addition, it may contribute to the development of work processes. This role provides both administrative and strategic support towards achieving the overall goals of the program or department.

This role is full-time, hourly. Location is at our South Lake Union Campus.

Job Details

• Job ID: 31873
• Type: Regular Full-Time
• Location: US-WA-Seattle
• Category: Administrative Support

Responsibilities

• Create, implement and adjust staffing schedules.
• Manage billing paperwork.
• Generate reports.
• May supervise staff.
• Create correspondence, documents and presentations.
• Provide coverage for team members as appropriate for your level of responsibility.
• Identify and resolve operational problems.
• Plan, implement and oversee community outreach and external communications.
• Organize events.
• May propose/participate/advise in the development of the program/units strategic plan.
• Manage and triage incoming requests.
• Serve as a point of contact for the department and liaison to other departments.
• May review timesheets and approve time as needed.

Qualifications

Required:

• High School Degree or equivalent
• Minimum one year experience. Prior supervisory experience preferred
• Ability to take initiative and use sound judgment in carrying out responsibilities.
• Critical thinking skills.
• Ability to work in a fast paced, complex healthcare environment.
• Customer service skills.
• Ability to prioritize concurrent responsibilities and demands.
• Basic knowledge of medical terminology may be required for certain roles.
• Strong organizational skills.
• Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility (re-word to capture spirit of taking initiative an continual learning).
• Basic ability to use the Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
• Ability to work independently and as part of a team as the situation requires.
• Ability to communicate verbally in person, on the phones, and in writing in a clear, concise and professional manner.
• Ability to facilitate and present in meetings.
• Ability to navigate team and organizational dynamics.

Preferred:

• Associate or Bachelor's Degree
• Dependent on need by department, program or unit
• Basic experience with electronic file sharing.

The hourly pay range for this position is from $31.26 to $44.51 and pay offered will be based on experience and qualifications.

Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.