Program or Department Coordinator I

Fred Hutchinson Cancer Research Center; Seattle (WA); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Medical/dental benefits

Paid vacation and sick leave

Tuition reimbursement

Job summary

Fred Hutchinson Cancer Center, based in Seattle, is seeking a Program or Department Coordinator I for Ambulatory Operations at our South Lake Union campus. This full-time hourly role serves as the primary contact for the department, supports scheduling, billing, reporting, and coordination with other teams.

You will create and adjust staffing schedules, manage requests, organize events and help develop the unit's strategic plan.

Qualifications

• High School Degree or equivalent required.
• Minimum one year experience; supervisory experience preferred.
• Ability to take initiative and use sound judgment in carrying out responsibilities.
• Critical thinking skills.
• Ability to work in a fast paced, complex healthcare environment.
• Customer service skills.
• Basic knowledge of medical terminology may be required for certain roles.
• Strong organizational skills.
• Demonstrates initiative and continual learning.

Responsibilities

• Create, implement and adjust staffing schedules.
• Manage billing paperwork.
• Generate reports.
• May supervise staff.
• Create correspondence, documents and presentations.
• Provide coverage for team members as appropriate for your level of responsibility.
• Identify and resolve operational problems.
• Plan, implement and oversee community outreach and external communications.
• Organize events.
• May review timesheets and approve time as needed.

Skills

Customer service

Organizational skills

Critical thinking

Communication

Teamwork

Initiative

Microsoft Office knowledge

Education

High School degree or equivalent

Associate or Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Job description

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Program or Department Coordinator I supports Ambulatory Operations located at Fred Hutch's South Lake Union outpatient clinics by serving as the primary point of contact for the department. This role will follow existing processes and serve a subject matter expert within the program or department. In addition, it may contribute to the development of work processes. This role provides both administrative and strategic support towards achieving the overall goals of the program or department.

This role is full-time, hourly. Location is at our South Lake Union Campus.

Responsibilities

• Create, implement and adjust staffing schedules.
• Manage billing paperwork.
• Generate reports.
• May supervise staff.
• Create correspondence, documents and presentations.
• Provide coverage for team members as appropriate for your level of responsibility.
• Identify and resolve operational problems.
• Plan, implement and oversee community outreach and external communications.
• Organize events.
• May propose/participate/advise in the development of the program/units strategic plan.
• Manage and triage incoming requests.
• Serve as a point of contact for the department and liaison to other departments.
• May review timesheets and approve time as needed.

Qualifications

Required:

• High School Degree or equivalent
• Minimum one year experience. Prior supervisory experience preferred
• Ability to take initiative and use sound judgment in carrying out responsibilities.
• Critical thinking skills.
• Ability to work in a fast paced, complex healthcare environment.
• Customer service skills.
• Ability to prioritize concurrent responsibilities and demands.
• Basic knowledge of medical terminology may be required for certain roles.
• Strong organizational skills.
• Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility (re-word to capture spirit of taking initiative an continual learning).
• Basic ability to use the Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
• Ability to work independently and as part of a team as the situation requires.
• Ability to communicate verbally in person, on the phones, and in writing in a clear, concise and professional manner.
• Ability to facilitate and present in meetings.
• Ability to navigate team and organizational dynamics.

Preferred:

• Associate or Bachelor's Degree
• Dependent on need by department, program or unit
• Basic experience with electronic file sharing.

The hourly pay range for this position is from $31.26 to $44.51 and pay offered will be based on experience and qualifications.Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.