Program Operations Specialist 1

State of New York - People With Developmental Disabilities, Office for; Thiells (NY); On-site; USD 71,000 - 89,000; Full time

Job summary

The Office for People With Developmental Disabilities (OPWDD) invites a qualified individual to join the Regional Field Office as a Program Operations Specialist 1. You will support Self Direction, Waiver, Housing, Fiscal, and Quality Management units, assisting with planning, development, and execution of services for people with developmental disabilities.

Candidates should hold a bachelor’s degree in a human services field and have relevant administrative experience.

Qualifications

• Bachelor’s degree in a human services field is required.
• One year of related administrative experience may be required for higher levels.
• Professional administrative experience planning, coordinating, monitoring or evaluating services for people with developmental disabilities is preferred.

Responsibilities

• Assist with receiving, reviewing, and processing SART requests and waiver services.
• Represent the Regional Field Office in meetings regarding OPWDD services and changes in delivery systems.
• Support regional quality reviews and ensure compliance with OPWDD policies and procedures.
• Coordinate with Care Coordination Organizations and providers; assist in training and communication.

Education

Bachelor’s degree in a human services field

Job description

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Agency People With Developmental Disabilities, Office for

Title Program Operations Specialist 1

Occupational Category Other Professional Careers

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $70951 to $89138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 15%

Workweek Mon-Fri

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Rockland

Street Address 9 Wilbur Road

City Thiells

State NY

Duties Description This position will serve as a POS 1 for a division of the Service Access Program Implementation and Stakeholder Support- Regional Field Office (SPSRFO). Divisions within the Regional Field Office include the following: Service Access (Front Door and Waiver Services), Eligibility, Self-Direction, Housing, Crisis, Property/Development, Fiscal, and Quality Management/Technical Assistance. Region 3 includes an 18-county catchment area and has oversight in Capital, Taconic, and Hudson Valley.

Under the supervision of the Unit Supervisor, the function of the position provides essential services for the Regional Field Office and coincides with the expectations of the core mission of OPWDD to provide necessary services to individuals with disabilities. As a Unit Liaison, the incumbent will perform administrative duties related to the operation of the Self Direction, Waiver, Housing, Fiscal, Property or Quality Management and Technical Assistant Units, including assisting with planning, development, implementation, operation, and authorization, keeping apprised of new initiatives as well as keeping current with changes in existing programs.

• Assist the Department Lead with receiving, reviewing, and processing SART requests, this may include self-direction budgets, requests for waiver services via authorizations and/or amendments, in addition to employment services.
• Maintain knowledge and understanding of OPWDD policies and procedures. Review ADM’s, Protocols, Policies and Procedures as released and conduct training and ensure implementation. Emphasis in Self Direction, HCBS Waiver Services and Family Support Services is necessary.
• Represents the Regional Field Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems.
• Assist and Participate in any Regional Office Quality Review and Quality Assurance as related to OPWDD service authorization
• Participate in local and statewide meetings and other trainings and workgroups as indicated. Public Speaking is required and training with providers such as fiscal intermediaries, support brokers, residential and other service providers, in addition to community partners.
• Foster effective collaboration and communication with individuals, families, Care Coordination Organizations, agencies, Local Government Units, and other community stakeholders.
• Participate in the regular maintenance of the Regional Field Office’s Policy and Procedural Manual.
• Provide technical assistance to Care Coordination Organizations and OPWDD provider agencies as needed.
• Have proficient computer skills including data entry, use of databases, spreadsheets, and Microsoft products such as word, TEAMS, and SharePoint.
• Travel/Site visit to programs and agencies may be required.
• Additional tasks/duties/projects as assigned.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-TL1

Minimum Qualifications OPEN COMPETITIVE :
Program Operations Specialist Trainee 1, NS (equivalent to SG-14):
A bachelor’s degree in a human services field.

Program Operations Specialist Trainee 2, NS (equivalent to SG-16):
A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

Program Operations Specialist 1, SG-18:
A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

COMPETITIVE:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.

Substitution:
A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

TRANSFER:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

55 B/C QUALIFICATIONS:

• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.

Additional Comments

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Program Operations Specialist Trainee 1: $57,764*
• Program Operations Specialist Trainee 2: $63,994*
• Program Operations Specialist 1: $70,951* - $89,138*

• Appointments may also be made at the Program Operations Specialist Trainee levels. Candidates hired at the entry-level title (Program Operations Specialist Trainee 1) may be advanced to the full-performance level (Program Operations Specialist 1) following satisfactory completion of two-years of service.
• Salary range listed below encompasses the hiring rate of a Program Operations Specialist Trainee 1 through the job rate of a Program Operations Specialist 1.
• Program Operations Specialist Trainee 1: $57,764*
• Program Operations Specialist Trainee 2: $63,994*
• Program Operations Specialist 1: $70,951* - $89,138*
• *Amounts include Downstate adjustment ($4,000).
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at [phone] or email [e-mail] to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
• Paid Holidays and Leave:
  • Thirteen (13) paid holidays each year.
  • Thirteen (13) days of paid vacation leave initially.
  • Five (5) days paid personal leave each year.
  • Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
  • Up to three (3) days professional leave each year to participate in professional development events.
• Health Care Coverage: Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
• Paid Parental Leave: Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
• Retirement Program: Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
• Professional Development and Education and Training: NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.
• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

***All people with disabilities are encouraged to apply.***

Some positions may require additional credentials or a background check to verify your identity.

Name Hudson Valley Human Resources

Telephone [phone], option 3, option 5

Fax [phone]

Email Address [e-mail]

Address

Street 7 Wilbur Road

7 Wilbur Rd

City Thiells

State NY