Program Operations Manager - POM G1

People, Incorporated; Fall River (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Program Operations Manager to oversee residential services in the Southcoast community. This role involves ensuring quality treatment, compliance with contracts, and effective budget management while leading a dedicated team. Ideal candidates will possess a degree in human services and demonstrate strong communication and project management skills. Join a supportive environment that prioritizes growth and community involvement, and take the next step in your rewarding career path with ample opportunities for professional development and personal fulfillment.

Benefits

4 weeks accrued paid time off

11 paid holidays annually

Health Insurance

Vision Insurance

403(b) savings plan

Wellness Activities

Employee Assistance Program

Fitness Center on Site

Public Service Student Loan Forgiveness Program

Tuition Assistance Program

Qualifications

• Bachelor's degree in human services and two years of related experience.
• Excellent communication and project management skills required.

Responsibilities

• Manage overall functioning of residential site(s) including quality treatment.
• Ensure compliance with contracts and manage budget effectively.

Skills

Oral Communication

Written Communication

Project Management

Supervision

Emergency Response

Education

Bachelor’s degree in human services or related field

Associate’s degree in human services or related field

Job description

Career Opportunities with People, Incorporated

A great place to work.

Careers At People, Incorporated

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Schedule: Monday -Friday 9am-5pm (requires flexibility outside of regular schedule)

COME JOIN OUR AMAZING TEAM!

People, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

The Program Operations Manager (POM) serves as a Residential Division management team member responsible for the overall functioning of the assigned residential site(s), including quality treatment, contract compliance, budget management, facilities, hiring, training and retaining staff and ensuring proper staff coverage to meet the individuals’ needs. This position requires working two weekend shifts per month based on a flexible schedule. This position requires on call afterhours rotation responsibilities. The Agency has the right to relocate staff, including POMs, to a new home based on the needs of the individuals.

QUALIFICATIONS:

• Bachelor’s degree in human services or a related field and two years’ related experience, one year in a supervisory capacity; or an associate’s degree and three years’ related experience, one year in a supervisory capacity; or suitable combination of education and experience.
• Excellent oral and written communication skills.
• Ability to demonstrate effective project management skills.
• Ability to follow organization policies, procedures, and management decisions.
• Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults.
• Ability to respond adeptly and responsibly to site and division emergencies.
• Ability to safely transport individuals using an Agency and/or personal vehicle.
• A qualifying criminal background check, driving record, and a valid driver’s license.
• A current copy of all required health records and TB.

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities!

At People Incorporated, you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

**For employees working in benefit eligible positions only**

• 4 weeks accrued paid time off.
• 11 paid holidays annually.
• Health Insurance.
• Vision Insurance.
• 403(b) savings plan.
• Wellness Activities and initiatives.
• Medical and Dependent Care Flexible Account.
• FREE Life and Long-term Disability Insurance.
• Short-term Disability Insurance.
• Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile).
• Employee Assistance Program.
• Fitness Center on Site.
• Discounts on Auto, Home and Renters Insurance.
• Free Financial Planning/Analysis.
• Public Service Student Loan Forgiveness Program.
• Financial Support with Monthly Student Loan Payments.

Professional Development:

• Tuition Assistance Program.
• Financial support with monthly student loan payments.
• Reimbursement for C.N.A. Training and Licensing.
• FREE DDS Certificate (Human Service).
• Degree Completion Incentive.

What do I need to join the team?

• Be a compassionate person and enjoy making a difference in someone’s life.
• A qualifying criminal background check and driving record.
• Valid driver’s license; Use of your personal vehicle.
• A TB screening and Physical is required upon hire and a TB update every two years after.

Join us! #peoplewithapurpose

People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agency’s success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.

People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at www.peopleinc-fr.org.