Program & Operations Manager

Georgia Tech; Atlanta (GA); On-site; USD 66,883 - 74,841; Full time

Job summary

Georgia Tech is seeking an experienced program administrator to provide promotional, administrative, and financial services in support of assigned programs within university units. This role coordinates marketing, program operations, and development while collaborating with management, staff, vendors, and sponsors.

Responsibilities include designing marketing materials, planning events, handling procurement and records, analyzing and reporting financial data, and developing performance

Qualifications

• Bachelor's Degree or equivalent education/experience.
• Four to six years of job-related experience.
• Overnight travel required for project delivery.
• Flexibility in on-site daily service delivery hours due to client shift schedules.

Responsibilities

• Design/develop promotional and marketing materials to reach target audiences.
• Plan, schedule and coordinate promotional events.
• Coordinate administrative activities related to program operations (procurement, records, compliance, meetings, minutes, document prep).
• Develop, analyze, reconcile and report financial data related to program operations.
• Develop and maintain performance assessment tools used in program review.
• Collaborate with internal and external entities to aid institutional or program support.
• Perform other duties as assigned.

Skills

Marketing

Financial analysis

Reporting

Planning

Organization

Communication

Scheduling

Customer service

Education

Bachelor's Degree

Tools

Adobe Illustrator

Canva

Drupal

Job description

Job Summary

Provide promotional, administrative, performance assessment, and financial/accounting services in support of assigned program(s) within a research center, academic unit, or other campus units of a school. These functions may encompass a variety of activities related to program success including coordination of program marketing, program administration, program operations, and program development. This position will interact on a consistent basis with research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position typically will advise and counsel research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position will supervise: NA.

Responsibilities

• Design/develop promotional and marketing materials to include those developed for specific target audiences in support of program outreach efforts.
• Plan, schedule and coordinate promotional events.
• Coordinate administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation.
• Develop, analyze, reconcile and report financial data related to program operations.
• Develop and maintain performance assessment tools applied in program review to measure and report progress.
• Collaborate with internal and external entities to aid institutional or program support.
• Perform other duties as assigned.

Required Qualifications

• Educational Requirements: Bachelor's Degree or an equivalent combination of education and experience.
• Other Required Qualifications: Overnight travel required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements).
• Required Experience: Four to six years of job‑related experience.

Preferred Qualifications

• Ability to utilize software that may be unique to unit or discipline may be preferred.
• Preferred Educational Qualifications: Bachelor's Degree.
• PMP‑ certified.
• Experience in a higher education setting.
• Experience tracking projects using work management software (e.g., Monday.com, Smartsheet, etc.).

Knowledge, Skills, & Abilities

This job requires working knowledge of research program promotion and administration. Included are skills in development and administering program assessment tools, marketing, and financial analysis and reporting. Also required are skills in planning, organization, spoken and written communications, scheduling and customer service. Use of office and specialized computer applications and databases are required.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on‑line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on‑line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, and services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, and local government contract.

Other Information

Salary range: $66,883.00 - $74,841.00 commensurate with qualifications and years of experience

Location: Atlanta, GA

Job grade: S3

This is not a supervisory position. This position does have financial responsibilities. No, this position will not be required to drive. This role is considered a position of trust. This position does require a purchasing card (P-Cd). This position will not travel. This position does not require security clearance.

Background Check

A successful candidate must be able to pass a background check, which will include a credit check. Please visit https://usg.policystat.com/policy/19298143/latest

Other Duties & Responsibilities

• Serve as the main point of contact for VPSEWB Office initiatives and for internal stakeholders, faculty, and students; serve as liaison to appropriate campus business units, working to resolve operational matters.
• Manage meetings, retreats, training sessions, and key signature events, including evaluation and selection of venues and services, sponsor and volunteer relations, budgeting, logistics, equipment, materials, and travel.
• Manage the preparation of financial reports and schedules; budget forecasting, monitoring and cost‑tracking preparation; and assist in tracking office, program, and event expenses to ensure they remain within budget.
• Create aesthetically pleasing brand assets via Adobe Illustrator and Canva, and functional, user‑friendly websites via Drupal while adhering to Georgia Tech brand style guides.
• Create and maintain program and event documentation, including project plans, schedules, meeting notes, status reports, and budgets. Keep all documents up to date and easily accessible in shared folders.
• Track program and event performance, identify and problem‑solve potential risks or delays, and regularly report program status to stakeholders.
• Contribute to the development and improvement of program and event management processes and methodologies to enhance efficiency.
• Provide executive administrative management; manage activities to ensure a well‑executed, highly complex schedule of daily activities; and serve as the primary scheduling contact with the campus and external community.