Program Operations Lead (DC Metro)

Steampunk; McLean (VA); On-site; USD 100,000 - 175,000; Full time

Job summary

Steampunk in the Washington, DC metro area seeks a Program Operations Analyst to drive coordination and the program operating rhythm across multiple teams within a demanding federal delivery environment, partnering with Project and Product Managers, delivery leads, and functional leaders.

This role maintains an integrated view of milestones, dependencies, risks, staffing and capacity decisions, and reporting, translating strategy into coordinated execution and providing leadership-ready

Qualifications

• Bachelor’s degree and 4+ years of experience.
• 3+ years of working experience in project management, program operations, product operations, digital delivery, management consulting, or a related discipline.
• Strong organizational and analytical skills with the ability to synthesize complex or incomplete information, identify risks and implications, and develop actionable recommendations for program leadership.
• Excellent written and verbal communication skills, including strong presentation and facilitation skills.

Responsibilities

• Own and continuously improve the program operating rhythm, including recurring reporting, program reviews, planning activities, leadership readouts, action tracking, and follow-through.
• Maintain an integrated view of program delivery across multiple teams and workstreams, including milestones, roadmaps, dependencies, risks, decisions, staffing and capacity considerations, and overall delivery health.
• Lead program-level planning and coordination, partnering with Project and Product Managers, Delivery Leads, technical leadership, and functional leads to align team-level plans with program priorities and commitments.
• Proactively identify cross-team risks, dependencies, resource constraints, and emerging delivery issues, driving resolution where possible and elevating matters requiring program leadership or client decisions.
• Synthesize delivery, operational, financial, staffing, risk, and performance information into concise, leadership-ready reports, presentations, and recommendations that support decision-making.
• Establish clear expectations for program reporting and management artifacts, ensuring information from teams is timely, accurate, consistent, and supports key decisions.
• Identify and implement opportunities to improve program-management processes, tools, reporting, information flow, and ways of working.
• Serve as a trusted operational partner to the Program Manager, independently driving follow-through, anticipating program needs, and representing program status and priorities in designated internal forums.

Skills

Organizational skills

Analytical skills

Communication skills

Time management

Presentation skills

Education

Bachelor’s degree

Tools

Microsoft Teams

SharePoint

PowerPoint

Excel

Word

Job description

Steampunk in the Washington, DC metro area seeks a Program Operations Analyst to drive coordination and the program operating rhythm across multiple teams within a demanding federal delivery environment, partnering with Project and Product Managers, delivery leads, and functional leaders.

This role maintains an integrated view of milestones, dependencies, risks, staffing and capacity decisions, and reporting, translating strategy into coordinated execution and providing leadership-ready