Program Operations Lead — Clinical Services & Compliance

Indian Creek Foundation; Souderton (Montgomery County); On-site; USD 65,000 - 90,000; Full time

Job summary

Indian Creek Foundation is seeking a Program Coordinator to oversee clinical and operational aspects of multiple programs in Souderton, PA. The role ensures services align with individual plans, agency guidelines, and regulatory requirements, while providing leadership to staff and promoting a dignified, client-centered approach.

You will supervise Program Supervisors, monitor outcomes, and maintain compliance across programs.

Qualifications

• Bachelor’s degree required; degree in social services preferred.
• Minimum 5 years in developmental disabilities with at least 3 years supervisory experience.
• Strong written and verbal communication skills; able to read/write English; good interpersonal relations; valid driver’s license.

Responsibilities

• Provide supervision, guidance, and accountability for staff.
• Ensure services are delivered per individual plans and comply with regulatory guidelines.
• Monitor service delivery and outcomes for each individual.
• Train, supervise, and evaluate Program Supervisors.
• Meet regularly with assigned Program Supervisors and ensure timely documentation.
• Coordinate with county/state agencies and attend meetings as assigned.

Skills

Written communication

Verbal communication

Interpersonal skills

Auditory/visual skills

Driver's license

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Time & Attendance system

Credible

Vehicles

Job description

Indian Creek Foundation is seeking a Program Coordinator to oversee clinical and operational aspects of multiple programs in Souderton, PA. The role ensures services align with individual plans, agency guidelines, and regulatory requirements, while providing leadership to staff and promoting a dignified, client-centered approach.

You will supervise Program Supervisors, monitor outcomes, and maintain compliance across programs.