Program Officer, Instructional Design

International Rescue Committee Phoenix; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading humanitarian organization as a Program Officer for Instructional Design. This role involves developing high-quality eLearning and instructor-led courses for refugee service providers. Ideal candidates will have a strong background in instructional design and project management, with a passion for improving training programs to make a lasting impact on communities in need.

Benefits

10 sick days

20-25 paid time off days

Medical insurance

403b retirement savings plan

Employee Assistance Program

Qualifications

• Minimum four years of experience developing and implementing training programs.
• Experience developing multimedia-rich eLearning courses.
• Excellent written and oral communication skills.

Responsibilities

• Deliver high-quality instructional design for eLearning courses.
• Analyze feedback for instructional design improvements.
• Research innovative training practices.

Skills

Instructional design

Project management

Communication

Data-driven programming

Education

Bachelor’s Degree in instructional design, education

Graduate degree in relevant field

Job description

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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This job posting was opened on May 28, 2025. Please note that we will be prioritizing candidates who are current IRC (and recently employed by IRC) staff before other applicants. If necessary, we will extend the opportunity to external candidates.

Job Overview

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. Switchboard is a one-stop resource hub for refugee service providers in the United States, supported by the Office of Refugee Resettlement (ORR). More information about Switchboard can be found at www.SwitchboardTA.org.

Switchboard is seeking a short-term (<6 months) Program Officer for Instructional Design focused on eLearning and instructor-led course design. Switchboard provides training and capacity-building services to ORR-funded refugee service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. The Program Officer for Instructional Design will report to the Senior Program Officer for Instructional Design and will be responsible for delivering high-quality instructional design across assigned eLearning and instructor-led courses developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all assigned project materials. This position is remote and may be located anywhere in the United States.

Major Responsibilities

Instructional Design

• Deliver high-quality instructional design across assigned eLearning and instructor-led courses developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all assigned project materials
• As requested, research and recommend innovative training and instructional design practices that Switchboard should incorporate
• Ensure that practitioner knowledge informs Switchboard’s trainings and learning resources
• Champion a culture of learning and continuous improvement in Switchboard’s approach to instructional design; as requested, identify relevant professional development opportunities for Switchboard team
  
  

Project Management and M&E

• Analyze feedback and evaluation data from previous Switchboard course iterations with a focus on gleaning and implementing instructional design improvements
• Provide input into Switchboard reports, including monthly activity updates and semi-annual Performance Progress Reports.
• Other duties as assigned.
  
  

Job Requirements

• Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent experience)
• Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
• Experience developing and producing innovative virtual multimedia-rich, scenario-driven eLearning courses and blended instructor-led courses
• Experience contributing to project M&E (data collection, management, and reporting)
• Familiarity with and commitment to data-driven, evidence-based programming
• Excellent written and oral communication skills, with evidence of ability to build capacity of staff at multiple levels
• Ability to effectively manage complex projects with strict timelines
  
  

Preferred Experience & Skills

• Graduate degree in relevant field (or equivalent experience)
• Familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs
• Experience engaging with external subject matter experts and/or consultants
  
  

Working Environment: Remote working environment.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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