PROGRAM OFFICER 2

State-of-Nevad; Carson City (NV); On-site; USD 60,000 - 85,000; Full time

Job summary

The Nevada Division of Public and Behavioral Health, Administration, Contract/Leases Unit, is recruiting for a Program Officer 2 in Carson City. The role coordinates leases and contracts, serves as liaison among contract and fiscal staff and program managers, and may back up the CCM while pursuing certification.

The incumbent will interpret regulations, monitor program performance, prepare reports, and ensure compliance with state and federal requirements.

Qualifications

• Bachelor's degree in business/public administration or related field and 1 year of professional experience.
• Alternative: high school or equivalent with 3 years of professional program experience.
• One year of experience as a Program Officer I in Nevada State service is acceptable.

Responsibilities

• Coordinate and administer a program component per laws and policies.
• Recommend, interpret and disseminate regulations and procedures.
• Monitor program activities and prepare reports for management.
• Provide technical assistance and training to staff and participants.
• May supervise staff and conduct performance evaluations.

Education

Bachelor's degree in business/public administration

High school diploma + 3 years experience

1 year as Program Officer I (Nevada State service)

Job description

The Division of Public and Behavioral Health, Administration, Contract/Leases Unit is recruiting for a Program Officer 2 in Carson City. The Program Officer 2 serves as the liaison between the contract unit, fiscal staff, multiple bureau and program managers, Division Management, and Nevada Buildings and grounds/Leasing Services. This position is responsible for participating in the preparation, monitoring, and maintenance of leases and contracts and when necessary serves as a back up to the Division's Certified Contract Manager (CCM) in reviewing and routing contracts. The incumbent will either obtain certification or be re-certified as a CCM within the first six months of employment.

Program Officers administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives. Incumbents make decisions that significantly impact program direction and participants or clients and must determine the process required to achieve results within resource constraints.

Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment and one year of professional experience in planning, coordinating and administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; and development and implementation of eligibility requirements; OR graduation from high school or equivalent education and three years of professional experience as described above; OR one year of experience as a Program Officer I in Nevada State service; OR an equivalent combination of education and experience as described above.

Recommend, interpret, implement and disseminate regulations, policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.

Research, develop, recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding, eligibility requirements and production/processing elements of the program.

Provide specialized information and services and serve as the technical expert regarding the assigned program services, activities and requirements; provide information, either verbally or in writing, to other State and federal agencies, management, department staff, program participants and the general public to ensure understanding and compliance; explain and apply laws, regulations, policies and procedures, and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies, management, program participants and/or other stakeholders as required.

Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility, client needs, vendor requirements, or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.

Conduct training and/or provide technical assistance for program participants and/or staff; write, revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.

Oversee the collection, maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical, financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests, identify problem areas, recommend solutions or facilitate policy decisions.

May supervise professional, technical or administrative staff to include performance evaluations, work performance standards, scheduling, work assignment and review, training and discipline.

Perform related duties as assigned.

Under general direction, incumbents perform the duties described in the series concept. Incumbents administer one or more programs or a major component of a large, complex program which affects a more targeted number of customers or clients; revise, recommend, and implement changes to work plans, program performance standards and objectives for providing services, and eligibility requirements as permitted by program regulations and guidelines.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of: terminology, acronyms and subject matter relative to assigned program; the purpose, goals, and regulations of the program administered; administrative principles and practices, including goal setting, program development and implementation; program organization, planning and evaluation; research techniques, data collection, analysis and report preparation; budgetary practices and terminology.

Ability to: identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions; resolve problems and obtain cooperation from others; interpret, apply and explain applicable laws, regulations, policies and procedures and apply interpretations to specific situations; analyze, evaluate and solve procedural problems.