Program Mgr - 90297513 - Baltimore

Amtrak; Baltimore (MD); On-site; USD 113,000 - 147,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401K with Employer Match

Generous Paid Time Off

Wellness Programs

Railroad Retirement Benefits

Paid Caregiving Days

Job summary

Amtrak in Baltimore seeks a Program Manager to deliver large-scale, multi-year programs with cross-department interfaces and multimillion-dollar impacts. The role requires strong data analytics, audits, training delivery, and organizational change management.

Required is a Bachelor’s degree and 7+ years of experience; PMP certification is preferred. The position is office-based in Baltimore with a 4-day in-office/1-day remote arrangement and a competitive benefits package.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 7 years of prior experience.

Responsibilities

• Document project management work processes in policies and procedures.
• Ensure compliance with Amtrak PM standards and policies; report results to management.
• Support development, implementation, and maintenance of data projects, tools, or initiatives.
• Identify gaps, inefficiencies, trends, and best practices; present improvements to management.
• Develop and deliver training related to project delivery best practices and policy changes.

Skills

Data analytics

Portfolio management

Audits

Training effectiveness

Change management

Education

Bachelor’s Degree

PMP certification

Job description

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Your success is a train ride away!

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Program Manager is responsible for delivery of large scale moderate to high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may encompass multiple projects, cross-departmental interfaces, multiple technologies, geographies and assets. The role requires regular analytical and metrics-based reporting to other staff, Executive Committee, and stakeholders.

Knowledge, Skills, And Abilities

• Working knowledge of data analytics and enterprise portfolio management tools and ability to leverage data from such tools
• Experience facilitating audits or assessments
• Experience developing, delivering and measuring effectiveness of training
• Expertise in organizational change management

Essential Functions

• Document project management work processes in policies and procedures
• Ensures compliance via reviews and assessments with Amtrak project management standards and policies, third-party requirements, industry best practices, or project-specific requirements in the project delivery function, reports on results of reviews and assessments to various levels of management
• Supports development, implementation, and maintenance of data projects, tools, or initiatives
• Identify gaps, inefficiencies, trends, and best practices, present recommended improvement opportunities to various levels of management
• Develops and delivers training pursuant to department and/or program goals, to include project delivery best practices training as well as training associated with policy, procedure, business process, or tool changes

Minimum Qualifications

• Bachelor’s Degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree. Plus,
• 7 years of prior experience required

Preferred Qualifications

• Current PMP certification
• 9+ years of relevant experience preferred
• Strong process improvement skills
• Familiarity with quality management systems
• Master’s degree in engineering, construction, or project management

Work Environment

• Office building environment.
• This position works 4 days in the office with 1 day remote.
• Work in cubicle setting; stand, sit, bend, twist, use file drawers.
• Sit at computer to complete assignments, projects, and majority of tasks.
• Ability to work under pressure.
• Office address: 1501 North Charlse Street, Baltimore.

The salary/hourly range is $113,200.00 - $146,664.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing Financial and Retirement Work and Family Life Support

• Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off
• Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care
• Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits
• No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance
• Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave
• Life Insurance Rail Pass Privileges
• Short- and Long-term Disability Insurance Employee Assistance Program
• No-cost Financial Advisor Sessions Commuter and Flexible Spending Accounts

Learn More About Our Benefits Offerings Here.

Requisition ID:167035

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.

Relocation Offered:No

Travel Requirements:Up to 25%

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak’s pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR

• 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C.

• 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.