Program Mgmt Spec

Southwest Behavioral & Health Services; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Career development

Paid holidays

Job summary

Southwest Behavioral & Health Services is seeking a Program Management Specialist to join our HOPWA program in Phoenix, AZ. The role facilitates eligibility screening, housing placement, assessments and compliance within an interdisciplinary team and is grant-based.

Schedule: Monday through Friday 8am to 5pm with some travel required. Responsibilities include waitlist management, pre-screening, documentation in HMIS/HDS, and reporting for City of Phoenix to meet program requirements.

Qualifications

• Must be at least 21 years old.
• Bachelor’s degree in related field with housing/behavioral health experience.
• Arizona Fingerprint Clearance Card or ability to obtain on hire.
• Valid Arizona driver's license and Vehicle screening for insurance.
• Ability to travel as required.

Responsibilities

• Screening pre-screening, intakes, housing assessments and move-ins.
• Manage HOPWA Transitional Housing waitlist and initial contact with referrals.
• Coordinate unit turns and fill vacant beds per program requirements.
• Prepare data for City of Phoenix monthly reports on waitlists and vacancies.
• Enter resident data into HMIS/HDS systems for entries and recerts.

Skills

Eligibility screening

Housing program management

Interdisciplinary teamwork

Documentation / reporting

Education

Bachelor’s degree in Social/Behavioral Sciences, Health, Human Services, Urban Planning or related field

Tools

HMIS

HDS

Job description

Administration Building
PHOENIX, AZ 85012, USA

Description

Southwest Behavioral & Health Services is seeking a Program Management Specialist to join our HOPWA program.The position facilitates eligibility screening and housing placement for individuals/families. Completes assessment, placement, and compliance overviews for target population. Functions as an integral part of an interdisciplinary team. This is a Grant Based Position; employment is contingent on continued funding.

Schedule: Monday through Friday 8am to 5pm

Location:Phoenix, 85012. The position requires some traveling.

Responsibilities:

• Responsible for facilitating applicant pre-screening, intakes, housing assessments and move-ins in conjunction with program management to maintain program occupancy.
• Manages the HOPWA Transitional Housing waitlist; completes pre-screening and initial contact with all incoming referrals. Maintains ongoing communication with individuals and households on the waitlist.
• Completes applicant screening for all program eligibility requirements including, but not limited to household income level, citizenship status, residency and homelessness, background and diagnosis verification. Collaborate with other agencies to collect required documentation as needed.
• Coordinates unit turns and fills all vacant program beds and units with qualified applicants per SB&H HOPWA requirements and household size occupancy standards.
• Prepares reporting data for the City of Phoenix monthly reports related to waitlist, unit turns, and vacancy tracking to meet the HOPWA operational requirements.
• Assures HOPWA TH program compliance with HMIS Data Entry and reports. Inputs resident data into applicable HMIS and HDS systems for program entry, recertifications and exits. Completes all Project Entry Assessments for all household members.
• Is extensively knowledgeable on HOPWA income requirements and income eligibility. Completes annual and interim income eligibility screenings and income and rental subsidy calculations.
• Is extensively knowledgeable on NSPIRE inspections standards for inside, outside, and unit areas.
• Completes NSPIRE inspections for new resident move ins and unit onboarding. Tracks appliable work orders with site management and maintenance for deficiency corrections deadlines.
• Assists with the preparation and delivery of program notices to residents in conjunction with Program Management.
• Provides training assistance and staff support on SB&H housing processes; including but not limited to annual and interim recertification, ADA accommodations, unit inspections, notices and other property management requirements.
• Assists with ongoing Rent Reasonable Certification completion for housing portfolio in alignment with master lease schedule, unit onboarding and annual renewals.
• Conducts program audits of housing files, data entry sites, and units to ensure ongoing compliance.
• Assists with preparation of items in City of Phoenix, HUD, and HOPWA monitoring requests.
• Collaborates with City of Phoenix Housing Department for permanent housing waitlist monitoring for household address changes and move in updates.
• Processes and posts rental payments, coordinates rent collection, rental payment compliance with Housing Specialists, and payment arrangements as needed to ensure compliance of rental payments.
• Provides support for Housing Specialists in facilitating housing stability across caseloads.
• Completes supply orders for assigned programs as needed; applies reasonable spending.
• Tracks orders, receiving, and submits all purchase receipts to accounting. Processes account billing incurred by the HOPWA TH with SB&H accounting departments.
• Performs general clerical duties as requested/assigned by supervisor.
• Maintains compliance and oversight of staff productivity as needed by supervisor.
• Processes, receives, sorts and distributes a variety of correspondence, reporting, and data collection.
• Prepares files for retention at the end of each fiscal year according to SB&H and contract policies.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and/or department.

Qualifications:

• Minimum requirement consists of 21 years of age.
• A Bachelor’s Degree in Social/Behavioral Sciences, Health, Human Services, Urban Planning or related field with minimum of 18 months behavioral health, housing, or case management experience working with underserved or vulnerable populations and/or HIV/AIDS and/or infectious disease.
• Arizona Fingerprint Clearance Card issued by Department of Public Safety or ability to obtain upon hire.
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.