Program Manager, YouTube Operations (Fixed-Term Contract)

Google; San Bruno (CA); On-site; USD 107,000 - 153,000; Full time

Job summary

An innovative firm is seeking a Program Manager to lead transformative processes within YouTube Operations. This role involves collaborating with cross-functional teams to drive efficiencies, manage budgets, and report on optimization outcomes. You will set strategies for governance, track operational expenditures, and identify opportunities for value creation. Join a dynamic environment where creativity meets technology, and contribute to impactful initiatives that enhance user experience and operational excellence.

Qualifications

• 3+ years of experience in program or project management.
• Ability to navigate ambiguity and develop expertise.

Responsibilities

• Set strategy and execution plans for cross-functional efficiency reviews.
• Manage value creation initiatives to achieve cost savings.

Skills

Program Management

Project Management

Cross-Functional Team Leadership

Problem-Solving

Business Acumen

Education

Bachelor's Degree

Job description

Note: By applying to this position, you will have the opportunity to share your preferred working location from the following: New York, NY, USA; San Bruno, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.

Preferred qualifications:

• Experience with driving program management and accountability with senior leadership and stakeholders.
• Experience leading cross-functional teams of technical backgrounds (e.g., engineering, product, marketing, sales, policy) towards bold, data-driven goals.
• Ability to identify opportunity areas and prioritize by leveraging input from cross-functional teams.
• Ability to navigate ambiguity and develop subject matter expertise within the vertical operation.
• Excellent problem-solving skills, with effective business acumen and attention to detail.

About The Job

The YouTube Operations Technical Program Management team provides centralized program management capabilities for the entire YouTube Operations portfolio. Our goal is to drive efficiencies, prioritize initiatives, mature workflows, ensure operational readiness for launches and growth, and implement cost-saving measures, leveraging domain expertise of YouTube’s products, business, and platform operations.

As a Program Manager, you will establish transformative processes to achieve durable cost savings, such as managing budgets, measuring and reporting on optimization outcomes across YouTube’s global operations, including Tech, Support, and Trust and Safety verticals. You will also manage key efficiency or value creation initiatives quarterly, discovering opportunities for value creation or savings.

You will collaborate with cross-functional partners, including Operations, Business Development, Product, Engineering, Marketing, Support, and Trust and Safety teams. Your role requires innovation, influence, effective communication with executives and teams, meticulous planning, and tracking of milestones, especially during launches of new features and initiatives.

At YouTube, we believe everyone deserves a voice. We aim to empower sharing stories, exploring passions, and building community through our platform. We work at the intersection of technology and creativity, moving at the speed of culture, exploring new ideas, solving problems, and having fun together.

The US base salary range for this full-time position is $107,000-$153,000, determined by role, level, location, skills, experience, and education. Salary details reflect base pay only and do not include bonuses, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Set strategy and execution plans for governance of cross-functional efficiency reviews, including trust and safety, partner engineering, tech, and support, in bi-weekly reviews with YouTube operations leadership and quarterly reviews with executives.
• Manage business-critical efficiency or value creation initiatives each quarter, guiding them through launch stage gates to achieve cost savings.
• Track and report on the status of YouTube's global operations and operational expenditure investments.
• Identify new opportunities for value creation or efficiency improvements within YouTube’s global operations.
• Develop scalable frameworks and influence teams to act on opportunities for efficiencies or value creation.

Google is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, as per legal requirements. For accommodations, please complete our Accommodations for Applicants form.