Program Manager, Workforce Programs

LUMA Energy ServCo, LLC; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

LUMA Energy is seeking an experienced program leader to oversee a portfolio of workforce and organizational initiatives aligned with strategic priorities. You will define program structure, governance, and ensure delivery from planning through evaluation, coordinating internal/external resources and reporting to executives.

The role requires extensive experience in governance, risk management, and cross-functional collaboration to drive business value and compliance across programs.

Qualifications

• 7+ years in program or project management
• Experience managing complex programs with multiple stakeholders
• Experience with governance structures, dashboards, budgets
• Cross-functional stakeholder engagement
• Change management and risk mitigation
• Ability to communicate with executives

Responsibilities

• Manage scope, timelines, resources, budgets, and success measures
• Oversee multiple related projects and workstreams
• Engage cross-functional stakeholders to align priorities
• Manage risks, issues, changes, dependencies
• Define governance, reporting structures, and performance measures
• Coordinate internal and external resources including vendors
• Evaluate performance using KPIs, dashboards, budgets
• Prepare executive-level updates and decision materials

Skills

Program governance

Stakeholder leadership

Strategic alignment

Risk management

KPIs dashboards

Executive communication

Education

Bachelor’s degree in Business Administration

MBA or related advanced degree

PMP / PgMP / CAPM

Job description

Job Summary:

Leads and manages a portfolio of related workforce and organizational programs to ensure alignment with strategic priorities and maximize business value. Defines program structure and governance, coordinates cross-functional resources, manages stakeholders, and manages performance, risks, dependencies, budgets, and outcomes from planning through implementation and evaluation. Programs may include workforce mobility, employee transitions, capability and knowledge transfer, workforce development, operational readiness, compliance initiatives, and other strategic priorities.

Job Description:

• Manages program scope, timelines, resources, budgets, deliverables, and measures of success to achieve outcomes on schedule and within approved parameters.
• Oversees multiple related projects and workstreams to ensure alignment with strategic goals, organizational priorities, and intended business outcomes.
• Engages cross-functional stakeholders to align priorities, resolve issues, and maintain accountability for program commitments.
• Manages risks, issues, changes, and dependencies across projects to proactively address challenges, coordinate mitigation actions, and maintain program progress.
• Defines and maintains program governance, reporting structures, and performance measures to ensure consistency, accountability, and informed decision-making.
• Coordinates internal and external resources, including vendors, consultants, and partner organizations, to ensure commitments and deliverables support program objectives.
• Evaluates program performance using KPIs, dashboards, financial information, milestones, and business outcomes; recommends corrective actions and continuous improvements.
• Integrates workforce transition, knowledge transfer, capability development, change-management, operational-readiness, and compliance activities into program plans as appropriate.
• Prepares and communicates executive-level updates, recommendations, and decision materials that clearly articulate program status, risks, tradeoffs, and required actions.
• Leads, models and ensures consistent application of policies, contractual requirements, and regulatory standards across program activities to support ethical operations and mitigate compliance risks.
• Leads and validates the planning and execution of restoration and emergency preparedness activities, as applicable, to strengthen operational resilience and response capacity.
• Assumes and oversees expanded duties aligned with organizational priorities and professional scope to drive departmental effectiveness and strategic alignment.

Supervisory responsibilities:

No direct reports; may lead cross-functional teams and coordinate internal and external resources.

Additional Job Description:

Education & Experience

Required Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Project Management, Organizational Development, or a related field.
• 7 years of progressively responsible experience in program management, project management, workforce operations, business operations, transformation, or a related functional area, preferably within a corporate or cross-functional environment.
• Demonstrated experience managing complex programs or a portfolio of related projects with multiple stakeholders, workstreams, dependencies, resources, and deadlines.
• Experience developing project and program plans, timelines, deliverables, and experience developing program plans, governance structures, performance measures, dashboards, budgets, and leadership reporting.
• Experience identifying and managing cross-project risks and dependencies and driving issue resolution and corrective actions.
• Experience leading cross-functional work and influencing outcomes without direct authority.
• Experience with stakeholder engagement, change management, and coordination of internal and external partners.

Preferred Qualifications:

• MBA, Master of Project Management (MPM), or related advanced degree.

Additional Qualifications:

Additional education may substitute for the required experience when it aligns with the competencies and knowledge necessary for the role:

• Master’s degree in a relevant field may substitute when accompanied by a minimum of 5 years of experience performing related functions and at least 3 years of experience working as Project Manager.
• Bachelor's degree accompanied by a Professional Certification PMP, CAMP may substitute when accompanied by a minimum of 5 years of experience performing related functions and at least 3 years of experience working as Project Manager.

Competencies (Skills)

• Program Management & Governance: Oversees related projects and establishes governance, decision rights, reporting structures, and accountability mechanisms to achieve program objectives
• Strategic Alignment & Business Value: Aligns program priorities, resources, and outcomes with organizational strategy and evaluates progress against defined measures of success.
• Risk, Dependency & Change Management: Manages cross-project risks, issues, dependencies, and changes; drives mitigation, escalation, and corrective action.
• Stakeholder & Cross-Functional Leadership: Engages and influences stakeholders across functions, vendors, and partner organizations to resolve issues and sustain accountability without direct authority.
• Performance & Financial Management: Develops and manages KPIs, dashboards, budgets, milestones, and program outcomes to support disciplined execution and informed decisions.
• Executive Communication & Decision Support: Synthesizes complex program information into clear recommendations, tradeoffs, and decision materials for senior leaders.
• Continuous Improvement: Evaluates program effectiveness and applies lessons learned to strengthen processes, governance, and delivery performance.
• Analytical, Organizational, and Communication Skills: Strong analytical, organizational, written, verbal, and executive communication abilities, with the capacity to manage competing priorities in a dynamic environment.

Licenses/Certifications

Preferred:

• Project Management Professional (PMP)
• Program Management Professional (PgMP)
• Certified Associate in Project Management (CAPM)
• Agile
• Or similar professional certification.

Travel Requirements

• Not Required

Physical Demands

• Stationary Position:Constantly
• Pushing/ Pulling/ Reaching:Seldom
• Kneel:Seldom
• Grab:Seldom
• Bend:Seldom
• Lift/ Carry over:0 - 15 pounds

Working Conditions

• Wet or humid:Seldom
• Working near or on moving mechanical parts:Never
• Working near or on heavy machinery:Never
• Working in high places:Never
• Exposed to fumes or airborne particles:Never
• Frequency of working in outdoor weather conditions:Never
• Work with electricity:Never
• Loud noise conditions:Seldom

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.