Program Manager, TRiO Student Support Services

University of Colorado Boulder; Boulder (CO); On-site; USD 51,000 - 63,000; Full time

Job summary

The University of Colorado Boulder’s Student Academic Success Center is seeking a Program Manager for TRiO SSS to lead operations, training, and evaluation for a six-year student support pathway.

You will supervise hourly student workers, coordinate budgeting and scholarship processes, and collaborate with campus partners to enhance recruitment, retention, and post-baccalaureate outcomes. This role emphasizes collegiality, professionalism, and data-driven program improvement.

Qualifications

• Knowledge of TRiO legislation, regulation, and history.
• Theoretical and practical knowledge of student development in academic mentoring and employment supervising roles.
• Skills in data management and social media marketing.
• Ability to facilitate multi‑modality workshops and services for on‑campus or online participants.

Responsibilities

• Lead daily operations of this educational opportunity program through its annual cycle from high school outreach to alumni relations.
• Work with the Director to implement plan of operations, including scholarship disbursement, workshop facilitation, enrichment activities, and collaborative projects with center, campus, and community partners.
• Hire, train, and supervise student hourly employees in student leadership roles.
• Perform delegated independent duties to ensure delivery of required and permissible services based on logic model.

Skills

TRiO legislation knowledge

Student development theory

Data management

Social media marketing

Education

Bachelor’s degree in Education or any discipline

Master’s degree in Education or related field

Job description

Job Summary

The Student Academic Success Center at the University of Colorado,Boulder is seeking applications for a Program Manager for TRiOStudent Support Services! This position works as part of a collaborative 3-member team to implement TRiO operations plans and serves as a delegate on independent projects. The Project Manager handles a high-contact model of student success into a 6-year pathway of academic services that improves recruitment, persistence, graduation, and post-baccalaureate outcomes for eligible participants. This position requires collegiality, professionalism, and problem-solving initiative under a high-volume, highly collaborative workload. They will contribute to the outreach cycle of recruitment, admissions, and orientation; the retention cycle of coaching, instruction, and enrichment activities; the financial cycle of budget, procurement, and reconciliation (including scholarship disbursement and work study requests); and the evaluation cycle of data collection, assessment, and reporting. Additionally, this role will hire, train, and supervise student hourly employees in student leadership roles.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The TRiO SSS Project is a federally funded education opportunity program that serves 200+ TRiO-eligible students as part of the pre‑college to post‑baccalaureate pathway in the Student Academic Success Center (SASC). SASC is an educational opportunity center in the Office of Undergraduate Education within Academic Affairs. We are a mission‑inspired learning community of students, faculty, and staff from backgrounds that are historically underrepresented, under‑resourced, or under‑served at the University of Colorado Boulder. We have a 50+ year history of supporting student success on our flagship campus.

What Your Key Responsibilities Will Be

Program Management

• Lead daily operations of this educational opportunity program through its annual cycle from high school outreach to alumni relations.
• Work with the Director to implement plan of operations, including scholarship disbursement, workshop facilitation, enrichment activities, and collaborative projects with center, campus, and community partners.
• Hire, train, and supervise student hourly employees in student leadership roles.
• Perform delegated independent duties to ensure delivery of required and permissible services based on logic model.

Academic Management

• Mentor a multi‑cohort caseload of TRiO SSS Scholars to support whole‑student model of personal, academic, and professional success.
• Coordinate small‑group coaching sessions on academic success, financial literacy, and career readiness.
• Develop advocacy, enrichment, and success plans for individual students based on high‑need or high‑risk factors informed by national practices.
• Assist students in skill‑building and goal‑planning from matriculation to graduation.

Records Management

• Work with Director to design and implement record management for program assessment and budget planning, including formative and summative evaluation of services, staffing, and resources.
• Coordinate and contribute to improvements of all record‑keeping systems, caseload files, financial documents, and collaborator reports.
• Work with Director on collecting, assessing, and applying annual performance data.

Communications Management

• Work with Director to implement multimedia communication plan for engagement of participants; training staff; stewardship of donors; and outreach to alumni.
• Design and maintain website, newsletter, and social media accounts.
• Work with Director on strategic relations material for internal and external collaborators as required.

What You Should Know

• The anticipated work schedule for this position is Monday -Friday, from 8:00am to 5:00pm. Additional evening or weekend hours as required.
• Hybrid work modality with 3-days on campus and 2-days remote.

What We Can Offer

The annual salary for this full-time position is $57,200.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well‑being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world‑class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be diverse. Be supportive. Be Boulder.

What We Require

• A Bachelor’s degree in Education or any discipline-based field.
• A minimum of two (2) years of experience administering an educational opportunity program in higher education.
• OR at least one (1) year of experience teaching, advising, or supervising students.

What You Will Need

• Knowledge of TRiO legislation, regulation, and history or the immediate capacity to develop this expertise.
• Theoretical and practical knowledge of student development in academic mentoring and employment supervising roles.
• Skills in data management and social media marketing. Ability to facilitate multi‑modality workshops and services for on‑campus or on‑line participants.

What We Would Like You to Have

• A Master’s degree in Education or a related field.
• Experience working with underrepresented populations.
• Knowledge of mixed‑methods research or participatory action research or the immediate capacity to develop this expertise.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: [e-mail]