Program Manager, Transportation & Admin Support

Seattle YMCA

Seattle (WA)

On-site

USD 37,000 - 44,000

Full time

2 days ago

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Benefits offered by this job

Membership to YMCA

Mental health resources

Paid time off

Childcare program discounts

Job summary

The Seattle YMCA is seeking a Program Manager to coordinate transportation for YMCA Youth Development programs and support daily branch operations. This role will help plan field trips, book buses, and maintain trip schedules, while providing on-site support and registration assistance.

This position is an hourly, full-time role requiring driving and clear safety standards. The successful candidate will manage vendor relationships, track logistics, and help ensure engaging, safe programs for

Qualifications

Bachelor’s degree or equivalent education/experience; other education or training may be considered.
One year or more of related experience, with proven experience in customer service.
Intermediate computer skills and experience with Microsoft Office suite.
Ability to visit sites and move YMCA fleet vehicles between locations.

Responsibilities

Support development and management of detailed field trip plans.
Coordinate reservations for buses, ferries, and transportation.
Create schedules and communicate details to participants and providers.
Provide on-site support for participant check-ins and attendance.
Monitor summer transportation changes and adjust arrangements.
Serve as primary contact for transportation vendors and contracts.
Maintain records of logistics and generate summary reports.
Manage schedules and maintenance for the fleet of YGS mini-buses.
Support daily registration for Youth Development programs.
Provide general logistics support for Youth Development programs.
Other duties as assigned.

Skills

Customer service

Computer skills

Education

Bachelor’s degree in relevant program or equivalent education or experience

Tools

Microsoft Office

Job description

Overview

Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

Supports overall coordination and management of transportation functions for a YMCA Youth Development, while supporting the daily administrative functions of one or more branch programs.

We have an awesome opportunity for the essential position of Part Time Program Manager. In this role, you will provide administrative support to a branch or department. You will be a key player in executing work and implementing office workflow.

Hiring Range: $26.70 - $32.00/hour

What you'll get from working at The Y:

Individual membership to the YMCA of Greater Seattle
Free access to mental health resources
Rapidly accruing paid time off (PTO) available immediately upon hire
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs: 25% for part-time staff, 50% for full‑time staff

Responsibilities

Support development and management of detailed plans for field trips, including setting itineraries, identifying destinations, and ensuring compliance with organizational policies and safety guidelines.
Coordinate the reservation of buses, ferries, and other transportation modes, ensuring timely bookings and optimal routes for all field trips.
Create and maintain comprehensive schedules for all trips, communicating key details to participants, instructors, and transportation providers to ensure smooth operations.
Provide on‑site support for participant check‑ins, ensuring attendance records are accurate and offering assistance with any logistical or safety issues.
Monitor and track any changes to summer participant transportation arrangements, including location changes, cancellations, and adjust arrangements accordingly.
Serve as the primary point of contact for transportation vendors, negotiating contracts, coordinating services, and resolving any issues or disputes that may arise.
Maintain detailed records of all logistics, including transportation bookings, participant attendance, and incident reports, and generate summary reports for internal review and analysis.
Manage schedules and scheduled maintenance for the entire fleet of YGS mini‑buses
Support daily registration support for Youth Development programs as needed
General overall logistics support for Youth Development programs as needed
Other duties as assigned

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full‑time, hourly position, and hours of work and days are typically Monday through Friday. Occasional evening and weekend work may be required as job duties demand September thru May. Weekend work is required in the summer months for overnight camp programs.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.

Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Qualifications

Bachelor’s degree in relevant program or equivalent education or experience.Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
One year or more of related experience, with proven experience in customer service.
Intermediate computer skills and experience with Microsoft Office suite.
Ability to visit sites and move YMCA fleet vehicles between locations.

This position requires driving

This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer‑provided vehicle. Driving duties for this role are Required. Driving roles are safety‑sensitive. To become an authorized driver, you must be 21+, have possessed a driver’s license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the YGS Driving Record Standards listed in the job description. Do you meet the listed requirements for becoming an authorized driver for the YMCA? Please check the requirements in the job description and answer accurately. (*Due to state‑specific requirements in our driver management system, we are not currently able to enroll California Driver’s License holders as authorized drivers.)

Preferred Education and Experience

Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Ability to speak any language in addition to English.

At the Seattle Y, we are an inclusive organization ofpeople with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supportingthe wellbeing of our employees and offer a free Y membership as a benefitof employment. Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.

MISSION STATEMENT:

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES: