Program Manager - Transformation and Strategic Projects - Full Time 8 Hours Day (Non-Union, Exempt)

Keck Medicine of USC; Arcadia (CA); On-site; USD 95,680 - 158,230; Full time

Job summary

Keck Medicine of USC Arcadia is seeking a Program Manager to drive deployment of the hospital operating system, develop KPIs, and manage strategic initiatives that improve efficiency and support growth.

The role requires 2+ years in performance improvement and knowledge of lean principles, with a Bachelor's degree as a minimum and a Master’s preferred. Collaboration with clinical and operations leaders is essential.

Qualifications

• Bachelor’s Degree in a related field or equivalent work experience.
• Master’s Degree or equivalent degree preferred.
• 2 years of experience in performance improvement and knowledge lean principles, tools and techniques.

Responsibilities

• Promotes operational excellence and business growth across the hospital.
• Manage deployment of the hospital operating system with strategy, KPIs, project plans, visuals and huddles.
• Collaborate with operational and clinical leaders to improve performance and manage initiatives for business growth.
• Lead special projects including operationalization of new technologies and processes, business modeling, program and process development, stakeholder collaboration, lean design, and integrating performance improvement projects.

Skills

Performance improvement

Lean principles

Analytical skills

Project management

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

Essential Job Functions And Core Responsibilities

• Facilitates initiatives across the hospital that promote operational excellence and business growth.
• The Program Manager's primary responsibility will be to manage the deployment of the hospital operating system by developing strategy A3, KPIs, project-plan, visualization and huddles for areas the position is actively involved in.
• The candidate will display leadership and sound organizational and analytical skills, while working collaboratively with operational and clinical leaders to improve operational performance as well as managing initiatives that facilitate business growth.
• The scope of activities for the Program Manager include the managing of special projects, including but not limited to the operationalization of new technologies and processes, business modeling, program and process development, creating collaborative relationships with all stakeholders, implementing lean design while developing business solutions with stakeholders, managing the integration of performance improvement projects in the organization and analyzing data obtained.

Education

Minimum (Required)
Bachelor’s Degree in a related field or equivalent work experience

Preferred (Not Required)
Master’s Degree or equivalent degree preferred

Work Experience

Minimum (Required)
2 years of experience in performance improvement and knowledge lean principles, tools and techniques.

Pay Transparency

The annual salary range for this position is $95,680 - $158,230. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Position Summary

The Program Managers is responsible for the fulfillment of organizational programs by coordinating activities in order to execute quality and improvement programs. They will provide strategic guidance to teams and program stakeholders and will oversee the progress of program operations. They are responsible for management of the program, giving detailed attention to strategy, project delegation, and program implementation. The position also assists in the deployment of support tools and ensures that they are effectively used on an operational basis. Manage communication, program roll out and program facilitation as assigned.