Program Manager, TMO

NAPA; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

NAPA is seeking a Manager, Transformation Management Office in Atlanta to plan, organize, and manage central initiatives, including timelines, risks, resources, budgets, and vendor relations.

This role supports end-to-end program delivery, establishes governance with steering committees, partners with Change Management to drive adoption, and uses data-driven insights to improve change effectiveness across the enterprise.

Qualifications

• Minimum 5 years working knowledge of program management processes, trends, and best practices.
• Previous program management experience including demonstrated ability to manage multiple programs simultaneously with different stakeholder sets.
• Strong interpersonal, organizational, analytical, presentation and critical thinking skills.
• Excellent verbal and written communication skills.

Responsibilities

• Assist in end to end program delivery of large-scale transformation initiatives, ensuring a clearly defined scope, timing, deliverables, resources, and KPIs for NAPA’s Transformation Management Office.
• Establishes and maintains relationships with leaders and business partners to understand needs, align on objectives, create buy-in, and push program timelines through to completion.
• Establish and maintain governance structures including steering committees, review boards, and regular reporting to provide transparency and track progress.
• Coordinate cross-functional teams, third-party vendors, and dependencies to optimize resource allocation and performance.
• Partner with Change Management teams to implement effective communication, training, and adoption strategies that maximize business impact, while defining program success criteria and communicating to team throughout life cycle.
• Utilizes key data and trends to identify insights and solutions for improved change effectiveness.

Skills

Program management

Stakeholder management

Governance

Communication

Risk management

Vendor management

Data analysis

Education

Bachelor’s degree or equivalent work experience

PMP/PgMP/CAPM certification

Tools

Shibumi

Job description

Job SummaryReporting to the Senior Director, Transformation Management Office, the Manager, TMO is responsible for planning, organizing, and managing NAPA’s central initiatives to include timelines, risks, resources (internal and/or external), budgets, and vendor relations. This role assist in the overall direction, coordination, implementation, execution, control, and completion of specific programs ensuring consistency with NAPA’s strategies, commitments, and goals.ResponsibilitiesAssist in end to end program delivery of large-scale transformation initiatives, ensuring a clearly defined scope, timing, deliverables, resources, and KPIs for NAPA’s Transformation Management Office.Utilize program management expertise for defined and ongoing or special initiatives to positively impact business outcomes.Establishes and maintains relationships with leaders and business partners to understand needs, align on objectives, create buy-in, and push program timelines through to completion.Establish and maintain governance structures including steering committees, review boards, and regular reporting to provide transparency and track progress.Formulates and continually re-assesses the appropriate program management approach/structure and program management skill set / resourcing mix across internal and external partners to ensure all program build out tasks are successfully completed.Utilizes key data and trends to identify insights and solutions for improved change effectiveness.Engage and manage diverse stakeholders across functions and levels to facilitate collaboration, mitigate risks, and resolve issues.Effectively sets and communicates project expectations to team members and stakeholders.Manages and maintains the Transformation Management Office’s centralized program portfolio tool.Partner with Change Management teams to implement effective communication, training, and adoption strategies that maximize business impact, while defining program success criteria and communicating to team throughout life cycle.Identify opportunities to improve program delivery methodologies, tools, and processes within the Transformation Management Office.Coordinate cross-functional teams, third-party vendors, and dependencies to optimize resource allocation and performance.QualificationsMinimum 5 years working knowledge of program management processes trends, and best practices.Previous program management experience including demonstrated ability to manage multiple programs simultaneously with different stakeholder sets.Strong interpersonal, organizational, analytical, presentation and critical thinking skills.Excellent verbal and written communication skills.Preferred QualificationsBachelor’s degree in relevant field or relevant work experience.PMP, PgMP, CAPM, and/or comparable project management certifications.Experience with Shibumi.Leadership SkillsEmbodies the following values: serve, perform, influence, respect, innovate, team.Effectively communicates by motivating and inspiring others through clear and proactive communication.Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.Makes balanced decisions and thinks strategically by being a forward thinker.People Operations CapabilitiesBusiness Acumen: Must possess industry, organization, and financial knowledge.Strategic Consulting: Must be able to provide consultative problem-solving, as well as project and risk management competency.Relationship Management: Must promote collaboration, networking, persuasion and influence.Data Judgement: Must be able to provide data foundations, interpretation and storytelling.Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.Agility: Must lead with a growth mindset and drive innovation and iteration.Physical Demands / Working EnvironmentMust be able to work in a corporate office setting.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.