Program Manager / Tech Delivery Manager
Ally
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Benefits offered by this job
Job summary
Ally is seeking a Program Manager / Tech Delivery Manager in Detroit to optimize epic flow and drive quarterly delivery with scaled agile practices. You will remove impediments, coordinate ceremonies, and partner with Product Managers to ensure readiness for the next quarter.
The role requires leading teams across the Train to deliver customer value. The successful candidate will have extensive agile experience, SAFe/CSM credentials, and a track record of coaching teams toward higher performance
Qualifications
- 5+ years of information technology experience.
- Minimum of 5 years of Scrum Master experience.
- Certified Scrum Master (CSM) or related certification strongly preferred.
- SAFe RTE certification strongly preferred.
- Thorough understanding of agile and waterfall methodologies on large-scale projects.
- Experience launching agile teams and team of teams.
Responsibilities
- Optimize the flow of epics/features to deliver value across the program.
- Coordinate and facilitate program/product line ceremonies and dependencies.
- Provide visibility into epic/feature delivery and the program increment health.
- Balance team capacity and commitments across multiple projects.
- Communicate status and impediments to stakeholders and leadership.
- Promote agile mindset and self-managing teams across the organization.
- Maintain and adjust quarterly plans and backlogs with Product Manager.
- Support teams as Scrum Master when needed.
Skills
Education
Tools
Job description
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Program Manager / Tech Delivery Manager does anything possible to help the team‑of‑teams perform at their highest level. This involves removing any impediments to progress, facilitating meetings and working with the product managers to ensure product is ready for the next quarter. The successful candidate will have extensive experience guiding teams and organizations on how to use scaled agile practices and values to increase customer satisfaction. This position will report to a Director – Tech Delivery.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
- This role is responsible for optimizing the flow of epics/features and the value delivered by a program, and is focused on serving the needs of the train to drive performance and growth
- Work with the Architect and Product Manager in refining the capabilities and epics to be considered in the next quarterly planning cycle to meet the Epic Definition of Ready
- Key responsibilities include coordinating and facilitating the program/product line ceremonies, managing dependencies across teams in the program, and providing visibility into the health of epic/feature delivery and the overall program increment
- Understand and communicate the capacity of the teams within the program, and ensure commitments and capacity are balanced and sustainable.
- Facilitates communication and coordination with stakeholders and customers during epic definition and delivery, ensures impediments to epic/feature delivery are resolved quickly and protects the teams from outside disruptions to delivery
- Evangelize the agile mindset and principles, empowering individual teams to become self‑managing and fulfill their cross‑functional potential
- Manages change to the program/product line quarterly plan and the impacts of those changes
- In collaboration with the Product Manager, ensure the program has a healthy product/program backlog
- Promote/facilitate communication and collaboration to support value delivery and quarterly commitment
- Responsible for providing status updates and reporting pertaining to initiative/capability plans/delivery/timelines/impediments to stakeholders and leadership
- Measure Program/Product Line delivery, maturity, and performance and review the metrics with the ART to identify improvement opportunities
- Contributes to the Agile Community with best practices and proved techniques
- Manage the delivery of initiatives and/or solution releases including deliverables, cost, schedule, quality, and status reporting.
- Support teams as Scrum Master as needed.
- 5+ years of information technology experience
- Bachelor's degree in Computer Science, Information Systems, or relevant field of study preferred
- Minimum of 5 years of Scrum Master experience
- Certified Scrum Master (CSM or related certification strongly preferred)
- SAFe RTE certification strongly preferred
- Thorough understanding and experience working with both agile and waterfall methodologies on large scale, technically complex projects.
- Experience launching agile teams and team of teams.
- Ability to train and coach teams to maturity/high performance.
- Ability to deal with multiple projects.
- Thorough understanding of the software development lifecycle (SDLC).
- Must be self‑motivated as well as creative and efficient in proposing solutions to complex, time‑critical problems.
- Data driven analysis skills for measuring and managing delivery.
- Controls a program level view and status and uses the information in Jira and PowerBI to communicate on multiple projects and programs at a time.
- Excellent team player with the ability to influence and negotiate.
- Ability to understand and communicate technical issues.
- Highly adaptable to changing environment.
- Excellent interpersonal skills and ability to work with diverse teams.
- Situational awareness of when to listen and when to be assertive.
- Strong analytical and problem‑solving skills with a high attention to detail.
- Ability to keep team engaged and on task.
- 7+ years of relevant experience or equivalent combination of education and experience
- High school Diploma or GED equivalent
Ally's compensation program offers market‑competitive base pay and pay‑for‑performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry‑leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part‑time status and management level).
Planning for the Future: plan for the near and long term with an industry‑leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well‑being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short‑and‑long‑term disability, pre‑tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well‑being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back‑up child and adult/elder care days and childcare discounts.
Work‑Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Ally Financial is a customer‑centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial‑services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.
$110,000.00 - $180,000.00
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
This position is eligible to participate in our annual incentive plan.
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